Customer Service Assistant
4 days ago
Our client is looking for a Customer Service Assistant who can make a real difference in their local community
They are recruiting for a Customer Service Assistant to help deliver the excellent service they are known for. Their retail stores are more than somewhere to pick up the groceries — they’re the heart of the town or village, the place to bump into friends,or even a vital service for vulnerable people. Their Customer Service Assistants don’t just help improve store performance and efficiency, they’re the friendly, recognisable face within the local community.
**What they are looking for**
They are offering an exciting and varied role on a part time basis within their retail store. Experience in a similar role would be advantageous but not essential as full training will be provided. You’ll be a fantastic communicator and not afraid to strikeup conversations with anyone and everyone. You’ll have excellent communication skills, and be a great team player with a positive 'can do’ attitude. You’ll also have a keen enthusiasm for delivering great customer service and won’t be afraid to get stuck inand carry out day-to-day tasks, including:
- Helping customers with queries and requests
- Merchandising stock, ensuring great availability for their customers
- Assisting with stock control and replenishment
- Working on the checkout serving customers
- Helping keep the store clean, tidy and safe
- Maintaining a high standard of customer service at all times
Taking this friendly, helpful and caring attitude to the next level, you’ll also proactively engage in community activities. They want their Customer Service Assistants to love where they live and get involved in every opportunity, and this could be throughvolunteering, offering a helping hand or getting involved in good causes.
They offer a lot more than just a job. As they are completely owned by their members, they put people first — and it’s no different for their team members. Alongside the competitive salary, you’ll have instant access to a huge selection of benefits, includinga generous 31 days of annual leave (incl bank holidays), healthcare plans, generous discounts, NEST pension, cycle-to-work scheme, company bonus, and much more.
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