Call Center Executive

3 weeks ago


Manchester, United Kingdom CHANNEL ALT LTD Full time

**Responsibilities**:

- Handle inbound and outbound calls in a professional manner
- Assist customers with inquiries, concerns, and requests
- Provide information about products and services
- Perform data entry and maintain customer records accurately
- Analyze customer needs to offer solutions and upsell products
- Maintain a high level of phone etiquette at all times

**Requirements**:

- Strong communication skills
- Ability to analyze customer needs and provide appropriate solutions
- Experience in a call center or customer service role is a plus
- Proficient in data entry
- Ability to upsell products or services effectively

**Job Types**: Full-time, Permanent

Pay: From £23,934.80 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- manchester: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 22/05/2024


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