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Waking Night Support Worker

4 months ago

Newham, United Kingdom Look Ahead Housing and Care Full time

**Job profile**:

- The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
- **Job details**:
**Job details**:

Job reference
- REQ004819
- Date posted
- 06/06/2023
- Application closing date
- 31/07/2023
- Location
- Newham
- Salary
- £18,642.00 per annum
- Package
- Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
- Contractual hours
- 30
- Basis
- Part time
- Job category/type
- Part Time, Permanent
- **Waking Night Support Worker**:

Job description
- **We’re looking for a kind, compassionate and resilient Waking Night Support Worker to join our Learning Disabilities service in Newham. No personal care or experience is required, just the right values.**

**£18,642.00 per annum**, working 30 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
- **Want to feel like you’re part of one team? You’ll feel at home here.**
Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
- Waking Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community and move towards greater independence by providing a flexible and individually tailored support package. The position is in the Borough of Newham and supports a Medium to High needs people with learning disabilities and autism, with a total of 7 flats. The service is a 24 hour long service. There is a focus on the service to equip younger customers with independent living skills with the aim of progressing into their own independent accommodation into the community and for older customers to maintain their health and independence. The service in under Care Quality Commission regulated activity which is personal care. Some of the customers have both sensory and physical needs and use special equipment to mobilise.
- This role is 3 shifts per week, with 10 hours per shift.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation._

**What you’ll do**:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Advising service-users on benefits and financial difficulties.
- Signposting Service users to appropriate and relevant agencies
- Maintaining service-users rent accounts, and ensuring their rent accounts are managed and kept up to date.
- Monitoring Service user debt and issuing letters and offering support to manage dept
- Working closely with Central services teams and using appropriate systems to monitor and support customers around Rent and personal serval charges.
- To maintain a high standard of record keeping and keep all financial and administrative systems up-to-date and in line with policy.
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of ‘positive risk taking’
- Carrying out through assessments of referrals o identify suitability of service provision. Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
- To induct new clients in line with the service policy
- To complete onward referrals to identified move-on and support clients to prepare effectively for move on.
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Carrying out frequent health and safety checks throughout the shift
- Responding to and reporting repair and maintenance requests.
- Liaising with landlord around maintenance, repairs and health and safety areas.
- Involving customers in the design, development and delivery of the service
- Encouraging