File Handler Assistant
1 month ago
The File Handler Assistant will be assigned to work with a File Handler/File Handlers within a team. The teams deal with the Costs element on cases on behalf of a cross section of insurance clients. Whilst the Assistant will not have ownership of any of their own files, they will be responsible for carrying out individual tasks on cases for and in support of the File Handler.
The role does not specifically require cost experience as training is provided.
**Key Accountabilities**
- Dealing with general or straightforward queries
- Telephone chasing activities
- Filing out Allocation Questionnaires and witness summons
- Arranging telephone conferences
- The individual may also be allocated any appropriate administration tasks ensuring the proactive management of files. Delegation of this may be from the team leader or the individual File Handlers.
- Other duties
- Drafting court documents
- Reviewing incoming documents
- Carrying out detailed reviews and preparing chronologies
- Liaising with parties involved in claims
- Instructing Counsel
- Research using legal software and practitioners texts
- Dealing with routine correspondence
- Draft Cost schedules
Working Hours
35 hours per week
Monday - Friday 9am - 5pm with 1 unpaid hour for lunch.
**Experience, Skills and Qualifications**
- Education standard of ‘A’ level or equivalent
- Experience working in a legal environment
- Experience of drafting court documents and understanding of processes and outside the business
- An ability to organise and prioritise tasks using initiative
- Good Literacy and IT skills
- Teamwork - Contributes actively to an environment in which colleagues work cooperatively with each other.
- Attention to Detail - Pays appropriate attention to all aspects of a task.
Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;
Keoghs values
We listen, are down to earth and supportive
We work together towards a common goal
We’re friendly with a can do attitude
We care about our clients
We evolve
**Contract Type**
- Permanent
**Area**
- Complex Injury 3
**Sub Area**
- Costs
**Office**
- Keoghs Bolton Parklands
**Closing Date**
- 05 Jul 2023
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