Parts Advisor

6 months ago

Woking, United Kingdom SMC Motor Group Full time

An exciting opportunity has arisen for an enthusiastic and ambitious **Parts Advisor** at SMC Woking
- **Location**: SMC Motor Group Woking SEAT & CUPRA
- **Role**: Parts Advisor
- **Length**: Full Time / Permanent
- **Salary**: Competitive
- **Reporting to**:Group Parts Manager

We are looking for someone enthusiastic and motivated to join our Aftersales team as a Parts Advisor. The role involves working closely within the Aftersales team to ensure our customers receive excellent customer service throughout their aftersales journey, from booking in their vehicle to liaising with them until their vehicle is ready to collect. Our Parts Advisors understand our customers’ requirements and guide them towards the product that best suits their needs, providing quotes and availability of stock and accessories.

SMC Woking SEAT and CUPRA also includes a Renault service centre, making it an exciting multi-brand aftersales opportunity. Previous motor trade experience is desired, as is a detailed knowledge of motor vehicles.

**The exciting SMC benefits we offer our Parts Advisors**:

- Health care.
- Birthday off.
- Eligibility to join our car scheme (after a qualifying period).
- Mental and physical health support provided by BEN.
- Additional holiday for extended service.
- Retail offers and vouchers.
- Free MOT for employees.
- Discounted aftersales, service, repairs and parts.
- Company pension scheme.

**Key job areas of the Parts Advisor role**:

- Builds rapport and qualifies the customer’s requirements.
- Provide customer service in the way of quotes of prices and availability of stock and accessories, as well as guiding them towards the product that best suits their needs.
- Encourage sale of genuine parts and accessories where possible.
- Maintain stock levels.
- Liaising with the workshop team to order parts for workshop jobs.
- Work as part of the dealership team.

**What we’re looking for in a Parts Advisor**:

- Previous experience in customer service.
- Excellent customer service/people skills, delivering services to high standards.
- Excellent communication, administrative and organisational skills.
- Ability to work as part of a team.
- Ability to work on own initiative or with minimum supervision.
- Must have flexible ‘can do’ approach.
- Knowledge of sales principles and methods.
- Ability to successfully use persuasiveness/negotiation techniques.
- Full UK driving licence.

SMC Woking is part of SLM Group. SLM Group continues to be run as a family company and has grown to include sites across the South East and East Anglia.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: SMC Woking - Parts

  • Full Time Parts Advisor

    6 months ago

    Woking, United Kingdom Miles Better Vehicle Solutions Ltd Full time

    Full Time Parts Advisor **Duties**: - Maintain accurate inventory of parts and accessories - Provide exceptional customer service and ensure customer satisfaction - Process parts orders and returns efficiently - Collaborate with part suppliers to ensure timely delivery of parts - Keep the parts department clean and organised **Skills**: - Organisational...

  • Part Time Sales Advisor

    5 months ago

    Woking, United Kingdom F.Hinds Full time

    **F.Hinds Woking: Sales Advisor - **20hrs - Thurs 12.30-5.30, Fri 9.30-5.30 and Saturday 9.30-5.30. Flexibility to cover other shifts as required is desirable.** **Benefits include**: - **A competitive salary and package**: - **Excellent staff discount scheme**: - **Staff reward scheme**: - **Generous pension scheme**: - **Employee & family support &...

  • Part Time Sales Advisor

    6 months ago

    Woking, United Kingdom F.Hinds Full time

    **F.Hinds Woking 21hrs: Mon 4.5hrs, Thurs 4.5hrs, Fri 4.5hrs and Saturday 7.5hrs** **Benefits include**: - **A competitive salary and package**: - **Excellent staff discount scheme**: - **Staff reward scheme**: - **Generous pension scheme**: - **Employee & family support & counselling - Retail Trust**: - **First Class Training programme**: - **Career...

  • Service Advisor

    5 months ago

    Woking, United Kingdom SMC Motor Group Full time

    An exciting opportunity has arisen for an enthusiastic and ambitious **Service Advisor** at SMC SEAT & CUPRA Woking! - **Salary**: £32,000 OTE - **Exciting benefit package**: - **Role**: Service Advisor - **Length**: Full Time / Permanent - **Location**: SMC SEAT & CUPRA Woking - **Reporting to**:Service Manager We are looking for an enthusiastic...

  • Part-time Customer Service Advisor

    1 month ago

    Woking, United Kingdom CV-Library Full time

    Job Title: Part-time Customer Experience Advisor Hourly pay rate: £12.86 per hour (full time salary equivalent £25,000) Hours: 25 hours per week Monday to Friday either 10.00am - 4.00pm or 9.30am - 3.30pm Location: Woking Parking on-site: No Duration: Approx 3 months Hybrid: Yes, 2 days working from home and 3 days in the office Start date:...

  • Insurance Advisor

    1 month ago

    Woking, United Kingdom CV-Library Full time

    Insurance Advisor / Woking / Full time – permanent   Calling all school leavers, graduates and those looking to kickstart a career in insurance!   Due to expansion my client is seeking an Insurance Advisor to join them on a full-time permanent basis in their Woking office. The right person will have a great attitude, be able to work well as...

  • Insurance Advisor

    3 months ago

    Woking, United Kingdom Insight Select Full time

    Insurance Advisor / Woking / Full time – permanent Calling all school leavers, graduates and those looking to kickstart a career in insurance! Due to expansion my client is seeking an Insurance Advisor to join them on a full-time permanent basis in their Woking office. The right person will have a great attitude, be able to work well as part of an...

  • Insurance Advisor

    3 weeks ago

    Woking, United Kingdom Insight Select Full time

    Insurance Advisor / Woking / Full time permanent Calling all school leavers, graduates and those looking to kickstart a career in insurance! Due to expansion my client is seeking an Insurance Advisor to join them on a full-time permanent basis in their Woking office. The right person will have a great attitude, be able to work well as part of an...

  • Insurance Advisor

    4 weeks ago

    Woking, United Kingdom Insight Select Full time

    Insurance Advisor / Woking / Full time permanent Calling all school leavers, graduates and those looking to kickstart a career in insurance! Due to expansion my client is seeking an Insurance Advisor to join them on a full-time permanent basis in their Woking office. The right person will have a great attitude, be able to work well as part of an...

  • Insurance Advisor

    3 months ago

    Woking, United Kingdom Insight Select Full time

    Insurance Advisor / Woking / Full time permanentCalling all school leavers, graduates and those looking to kickstart a career in insurance!Due to expansion my client is seeking an Insurance Advisor to join them on a full-time permanent basis in their Woking office. The right person will have a great attitude, be able to work well as part of an ever-growing...

  • Insurance Advisor

    3 months ago

    Woking, United Kingdom Insight Select Full time

    Insurance Advisor / Woking / Full time permanentCalling all school leavers, graduates and those looking to kickstart a career in insurance!Due to expansion my client is seeking an Insurance Advisor to join them on a full-time permanent basis in their Woking office. The right person will have a great attitude, be able to work well as part of an ever-growing...

  • Insurance Advisor

    3 months ago

    Woking, United Kingdom Insight Select Careers Full time

    Insurance Advisor / Woking / Full time permanentCalling all school leavers, graduates and those looking to kickstart a career in insurance!Due to expansion my client is seeking an Insurance Advisor to join them on a full-time permanent basis in their Woking office. The right person will have a great attitude, be able to work well as part of an ever-growing...

  • Temporary Sales Advisor

    5 months ago

    Woking, United Kingdom H&M Full time

    Company Description Do you want to work for a company where sustainability is at the forefront in everything we do? A place where you will find endless career opportunities and the chance to explore a variety of roles across all our brands and around the globe? Do you want to join a team where you can make anything happen if you are curious and...

  • Insurance Advisor

    3 months ago

    Woking, United Kingdom Insight Select Ltd Full time

    Insurance Advisor / Woking / Full time – permanentCalling all school leavers, graduates and those looking to kickstart a career in insurance!Due to expansion my client is seeking an Insurance Advisor to join them on a full-time permanent basis in their Woking office. The right person will have a great attitude, be able to work well as part of an...

  • Insurance Advisor

    2 weeks ago

    woking, United Kingdom Insight Select Full time

    Insurance Advisor / Woking / Full time permanentCalling all school leavers, graduates and those looking to kickstart a career in insurance!Due to expansion my client is seeking an Insurance Advisor to join them on a full-time permanent basis in their Woking office. The right person will have a great attitude, be able to work well as part of an ever-growing...

  • Customer Service Supervisor

    5 months ago

    Woking, United Kingdom Euro Car Parts Full time

    **Customer Service Supervisor - Woking** As a Customer Service Advisor, you will be reporting to the Operations Manager. Within your role, you will maintain the highest standards, develop talent, and maximise LKQ Euro Car Parts’ profit at every opportunity. Driving the Branch to achieve a balanced performance ensuring all colleagues are engaged and have...

  • Mortgage Advisor

    5 months ago

    Woking, United Kingdom Gascoigne-Pees Full time

    Mortgage Advisor Gascoigne-Pees Estate Agency are looking for a Mortgage and Protection Advisor to join them in West Byfleet. OTE £55k We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process. You will need to be adaptable, self-motivated and...

  • Mortgage and Protection Advisor

    4 weeks ago

    Woking, Surrey, United Kingdom Gascoigne-Pees Full time

    Mortgage and Protection Advisor RoleWe are seeking a skilled Mortgage and Protection Advisor to join our team at Gascoigne-Pees Estate Agency in West Byfleet. As a Mortgage and Protection Advisor, you will be responsible for providing exceptional customer service and advice on a range of mortgage products and services.Main Responsibilities:Building...

  • Sales Advisor

    5 months ago

    Woking, United Kingdom H&M Full time

    This is a permanent part-time position offering 16 hours per week. This position would be based in the H&M Woking store in the Victoria Place Shopping Centre. As a Sales Advisor, you are responsible for always putting our customers first while creating an exceptional shopping experience in-store. Together with a great team, you contribute to the sales and...

  • Customer Experience Advisor

    2 months ago

    Woking, Surrey, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Woking, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...