Market Street Specialist

2 weeks ago


Bradford, United Kingdom Morrisons Full time

The role purpose is to be responsible for turning analytics and insight into key recommendations to continuously improve the performance on Market Street across financial, customer, colleague and operational metrics. To work with stores and key stakeholders across the business to improve the processes and the profitability of our Market Street counters, and to ensure what is planned for stores to improve their ways of working and profitability across the counters is delivered right first time.

Duties will be but not limited to:

- Provide support to c.500 stores to help improve their Market Street profitability and ways of working
- To influence development managers and commercial categories to consciously improve Market Street performance based on robust data and analytics
- Build relationships with all key stakeholders in order to involve the right people to deliver continuous Market Street improvements that benefit the customer and improve stores’ profitability
- Listen and respond to customers, providing fast and efficient answers and solutions within agreed timelines
- Responsible for successful delivery of Market Street related projects and change to improve profitability targets and ways of working
- Market leading understanding of competitor impacts, and works with key stakeholders in the Centre to minimise loss of customers and sales.
- Carry out insight and data requests to identify opportunities for Market Street improvement
- Stretch the stores accountability, creating a plan for profit and business improvement across Market Street
- Communicate effectively, efficiently and consistently to stores and stakeholders, providing support/guidance in relation to all queries and escalations


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