Announcement Capture Utility

**JOB DESCRIPTION**
Are you interested in learning ‘Skills of the Future’? Then join our team

As an Announcement Capture Utility - Senior Associate in the Announcement Capture Utility Operations team, you will ensure all daily controls and processing are completed and signed off including client service inquiry resolution as well as all key metrics produced as required.

**Job responsibilities**
- Manages the workflow through the life cycle of Corporate Action and Income products
- Carries out quality assurance of Corporate Action events for time, accuracy & quality of information
- Investigates/resolves issues in relation to systemic & operational errors
- Identifies action plans to resolve issues experienced/anticipated
- Tracks actions through to completion
- Resolves issues that present exposure to risk through technology & Operational procedure changes
- Supports Audit tasks providing process overviews, documentation & proof to auditors
- Supports the Global Contingency agenda to ensure recovery strategy is known, supported & tested
- Supports actions surrounding technology changes
- Tracks management information and escalates issues
- Chases operational teams on open issues until the items are corrected
- Questions integrity of processes and drives changes to make existing processes more robust
- Provides effective communication to the team through both face to face and via virtual means
- Performs continued review of content and presentation of Standard Operating Procedures, in line with introduction of new policies and ongoing risk management activities

**Required qualifications, capabilities, and skills**
- Additional experience in either Reconciliation, Settlements, Trade Support, Asset Servicing, Risk and Control, Custody, Front and Middle Office or Fund Accounting
- Strong ability to learn ongoing stream of new markets, products, and processes
- Strong risk and control awareness
- Ability to effectively priorities workloads and work to critical deadlines
- Confident communicator in all mediums to both internal and external clients
- Proficient in Microsoft Office products including Word, Excel, Access, and Outlook
- Interest in learning ‘Skills of the Future’

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.