Call Centre Assistant

6 months ago


Ringwood, United Kingdom Specsavers Full time

**Call Centre Assistant**

**Location: Ringwood, Hampshire**

**Working hours: Part time hours
- 16 hours per week
- Weekend work included**

**Salary: Depending on experience, Specsavers perks, WPA Basic Healthcare Plan.**

**Busy store, Must be used to working in a fast-paced environment.**

At Specsavers, our Call Centre Assistants are essential in shaping the beginning of our Customer’s journey.

We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential.

Joining our team, you’ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.
- Answering all telephone calls in a prompt, clear and friendly manner
- Transferring calls efficiently
- Responding to customer enquiries
- Ensuring customer details are captured accurately when booking appointments

Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.

If you are interested please click **Apply** as this vacancy will close once we have filled all available places.


  • Call Centre Assistant

    6 months ago


    Ringwood, United Kingdom Specsavers Full time

    Join our team as a Call Centre Assistant, and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers - a home where your previous optical expertise will be truly valued and where you’ll be given the opportunity to thrive. At Specsavers, our Call Centre Assistants are essential in shaping the...


  • ringwood, United Kingdom Churchill Estates Management Ltd Full time

    JOB TITLE: Call Centre Supervisor (Careline Supervisor) LOCATION: Office based in Ringwood, Hampshire HOURS: Average hours 37 per week. Overtime may be requested occasionally SHIFTS: Rolling shift roster 4 on / 4 off, mainly 08:30 to 20:00, with occasional unsociable hours / nights. A flexible approach is required to have visibility across the team. ON...

  • Call Centre Supervisor

    6 months ago


    Ringwood, United Kingdom Churchill Estates Management Ltd Full time

    JOB TITLE: Call Centre Supervisor (Careline Supervisor)LOCATION: Office based in Ringwood, HampshireHOURS: Average hours 37 per week. Overtime may be requested occasionallySHIFTS: Rolling shift roster 4 on / 4 off, mainly 08:30 to 20:00, with occasional unsociable hours / nights. A flexible approach is required to have visibility across the team.ON CALL:...

  • Call Centre Manager

    6 months ago


    Ringwood, United Kingdom Churchill Estates Management Ltd Full time

    Job title: Operations Manager / Call Centre Manager (Careline Support Ltd)Location: Office based at Careline Support Ltd, in RingwoodHours: 37 per week, Monday to Friday (with occasional weekends, evenings and nights when required)Package: Competitive salary, company car or cash for car incentive, plus excellent Colleague benefits​Due to a successful...


  • Ringwood, Hampshire, United Kingdom Churchill Estates Management Ltd Full time

    Are you a motivated and experienced supervisor looking for a new challenge? We are seeking a skilled Call Centre Supervisor to join our team in Ringwood, Hampshire.About the JobThis is an exciting opportunity for a senior team leader or call centre manager to take on a leadership role within our fast-paced and dynamic call centre environment. As a Call...


  • Ringwood, Hampshire, United Kingdom Churchill Estates Management Ltd Full time

    JOB TITLE: Call Centre Supervisor (Careline Supervisor) Office based in Ringwood, Hampshire Overtime may be requested occasionally SHIFTS: Rolling shift roster 4 on / 4 off, mainly 08:30 to 20:00, with occasional unsociable hours / nights. A flexible approach is required to have visibility across the team. ON CALL: Emergency 'on call' likely...


  • Ringwood, Hampshire, United Kingdom Churchill Estates Management Ltd Full time

    JOB TITLE: Call Centre Supervisor (Careline Supervisor) LOCATION: Office based in Ringwood, Hampshire HOURS: Average hours 37 per week. Overtime may be requested occasionally SHIFTS: Rolling shift roster 4 on / 4 off, mainly 08:30 to 20:00, with occasional unsociable hours / nights. A flexible approach is required to have visibility across the...

  • Call Centre Team Lead

    1 month ago


    Ringwood, Hampshire, United Kingdom Churchill Estates Management Ltd Full time

    Job Title: Call Centre SupervisorWe are seeking a highly skilled Call Centre Supervisor to join our team at Churchill Estates Management Ltd.Responsibilities:Supervise and support a team of customer service representatives to deliver exceptional service to our clients.Develop and implement effective call centre operations to improve performance and customer...


  • Ringwood, Hampshire, United Kingdom Churchill Estates Management Ltd Full time

    At Churchill Estates Management Ltd, we are seeking an experienced Operations Manager / Call Centre Manager to lead our call centre team in Ringwood. This role is ideal for a seasoned operations professional with a proven track record of leading teams and driving business growth.


  • Ringwood, Hampshire, United Kingdom Churchill Estates Management Ltd Full time

    Job OverviewWe are seeking an experienced Call Centre Operations Director to lead our team in Ringwood, Hampshire.


  • Ringwood, United Kingdom Careline Support Ltd Full time

    Known internally as Part-time Careline Operator ​Location: Call Centre based in Ringwood, Hampshire (you will work on site)Shifts required: 15:00 to 20:00 worked as 4 shifts on and 4 shifts off. This will include weekends and Bank holidays on the rosterSalary: Circa £22-23,000 per annum, pro rata for part-time (from £11.28 per hour)​About the...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleAt Careline Support Ltd, we are seeking an experienced Senior Night Call Centre Advisor to join our team in Ringwood. As a key member of our Monitoring Services Management team, you will play a crucial role in coaching and performance-related activities for the Careline Support service.The successful candidate will be responsible for live call...


  • Ringwood, Hampshire, United Kingdom Churchill Estates Management Ltd Full time

    JOB TITLE: Call Centre Supervisor (Careline Supervisor) LOCATION: Office based in Ringwood, Hampshire HOURS: Average hours 37 per week. Overtime may be requested occasionally SHIFTS: Rolling shift roster 4 on / 4 off, mainly 08:30 to 20:00, with occasional unsociable hours / nights. A flexible approach is required to have visibility across the...


  • Ringwood, United Kingdom Careline Support Ltd Full time

    Job title: Senior Night Careline Operator (call centre based)Location: Office based in Ringwood, HampshireHours: Nights - average of 30.6 hours per week, worked as ‘4 shifts on / 4 shifts off’ to include rostered weekends and Bank HolidaysShifts: 2 x 8pm-6:30am, 2 x 10:30pm-6:30am (inclusive of 30 min unpaid break)Salary: Starting from £24,500 per...


  • Ringwood, Hampshire, United Kingdom Churchill Estates Management Ltd Full time

    JOB TITLE: Call Centre Supervisor (Careline Supervisor) LOCATION: Office based in Ringwood, Hampshire HOURS: Average hours 37 per week. Overtime may be requested occasionally SHIFTS: Rolling shift roster 4 on / 4 off, mainly 08:30 to 20:00, with occasional unsociable hours / nights. A flexible approach is required to have visibility across the team. ON...


  • Ringwood, Hampshire, United Kingdom Churchill Estates Management Ltd Full time

    Job DescriptionWe are seeking an experienced Call Centre Supervisor to join our team at Careline Support Ltd in Ringwood, Hampshire. As a key member of our management team, you will be responsible for leading and developing a growing team of Careline Operators.About the RoleThe successful candidate will have a proven track record of success in managing...


  • Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

    About the RoleAs a Call Operator with Careline Support Ltd, you will be providing emergency assistance and reassurance to thousands of retired Homeowners across the UK.You will work as part of a team, taking incoming calls and responding to various situations including medical emergencies, security entry calls, or speaking to people who need a friendly...

  • Call Operator

    2 months ago


    Ringwood, United Kingdom Careline Support Ltd Full time

    Do you want a role where you can make a difference?​What you’ll be doing as a Call Operator Answering incoming calls from Residents, responding to situations including emergencies, fire alarms and security entry calls. Sometimes people are just looking to hear a friendly voice.Accurately logging each call and inputting information into our CRM call...

  • Call Operator

    6 months ago


    Ringwood, United Kingdom Churchill Estates Management Full time

    **Known internally as Careline Operator** - ** Location: Office based in Ringwood, Hampshire** - ** Hours: 37.5 hours per week, worked as ‘4 shifts on / 4 shifts off’ to include rostered weekends and Bank Holidays** - **Salary: Negotiable circa £23,000 p/a, depending on experience, to be discussed at interview** **About the role** - Our Careline...

  • Call Operator

    6 months ago


    Ringwood, United Kingdom Churchill Retirement Living Full time

    **Known internally as Careline Operator** - ** Location: Office based in Ringwood, Hampshire** - ** Hours: 37.5 hours per week, worked as ‘4 shifts on / 4 shifts off’ to include rostered weekends and Bank Holidays** - **Salary: Negotiable circa £23,000 p/a, depending on experience, to be discussed at interview** **About the role** Our Careline...