Customer Care Administrator
2 weeks ago
Job Title:
- Customer Care Administrator- Contract Type:
- Temporary- Location:
- Bridgend- Industry:
- Administration and Office Support- Reference:
- 12480_1713972490- Contact Name:
- Bethan James-
- Job Published:
- 24 April 2024 Job Description
**Vibe Recruit are working with a leading British manufacturer of quality metal ceilings and bespoke architectural metalwork in the Bridgend area. They design and supply commercial ceilings and interiors and produce suspended ceilings for a vast range of spaces, for all matters of public and private clients across the world. We are currently looking for an experienced administrator who also has customer service experience.**
**Role**
**Responsibilities**
- First point of contact for in-coming customer concerns, issues and requests.
- Draft and send Case acknowledgement and Final response letter/reports.
- Raise Return Material Authorisation for replacement, collection and credit of suspect items.
- Take ownership and manage customer expectations, considering their requirements.
- Pro-actively identify and implement solutions with the Internal operational teams to find solutions and resolve any issues that may result in a dissatisfied customer.
- Continual communication with Internal teams to ensure issues have progressed and resolved to ensure the order is delivered on time and in full.
- Work in Partnership with the quality teams to complete relevant containment actions for each complaint.
- Liaise with the customer to determine customer satisfaction at the close of a case.
- Ensure work instructions and standard operating procedures are adhered too
-
Customer Care Administrator
4 weeks ago
Bridgend, United Kingdom Vibe Recruit Full timeJob Title: - Customer Care Administrator- Contract Type: - Temporary- Location: - Bridgend- Industry: - Administration and Office Support- Reference: - 12480_1710349255- Contact Name: - Bethan James- - Job Published: - 13 March 2024 Job Description **Vibe Recruit are working with a leading British manufacturer of quality metal ceilings and bespoke...
-
Customer Care Administrator
1 week ago
Bridgend, United Kingdom Reed Full timeWe are looking for a skilled Customer Service Coordinator to join our team! Are you someone with experience in managing operational aspects and collaborating closely with the Customer Service Manager and various teams? The ideal candidate will play a key role in ensuring customer satisfaction, excelling in problem-solving, and embodying a customer-centric...
-
Customer Care Administrator
2 weeks ago
Bridgend, United Kingdom Reed Full timeAre you an experienced Customer Service Coordinator who can manage operational aspects in collaboration with the Customer Service Manager and various teams. The ideal candidate will be a central figure in ensuring customer satisfaction, adept at problem-solving, and possess a customer-centric approach. This role requires someone who can effectively...
-
Recruitment Administrator
2 weeks ago
Bridgend, United Kingdom Star Care Solutions Limited Full timeStar Care Solutions is looking for an experienced Recruitment Administrator to join our expanding team. What does the role involve? - Attending to all client queries professionally and efficiently. - Providing quality service standards to all customers. - Reception duties, e.g. filing. What do we expect? - Excellent customer service skills and a...
-
Customer Service Administrator
3 weeks ago
Bridgend, United Kingdom Exponential-e Full timeCustomer Service Administrator Location: Bridgend, Wales **Salary**: £20,000 - £21,000 Gross per annum Plus Company Benefits Hours: Mon - Fri, 09:00AM - 17:30PM Exponential-e is a pioneer of connectivity, cloud and communication solutions. We provide a host of services and solutions to enterprise level customers, including Connectivity, Cloud Hosting,...
-
Bridgend, United Kingdom Invacare Ltd Full timeThe Customer service department within Invacare is unique, not only because of the product we sell but to whom we sell it too, our Customer Service department is responsible for answering customer questions quickly and effectively, resolving issues with empathy and care. We are currently seeking a dynamic Customer Service Administrator/ Advisor who is able...
-
Senior Customer Care Manager Emea
3 weeks ago
Bridgend, United Kingdom Yolk Recruitment Ltd Full time**Senior Customer Care Manager EMEA** Yolk Recruitment are proud to be working exclusively with a global and leading Aerotech company to find a confident and experienced Senior Customer Care Manager EMEA to join their team in Bridgend. As an industry leading company, they take pride in providing innovative solutions to their customers and sell critical...
-
Senior Care Assistant
4 days ago
Bridgend, United Kingdom Glamorgan care ltd Full timeDanygraig House Care Home is looking to recruit an experienced Senior Care Assistant to work as part of a team in a Specialist Residential Care Home based in Porthcawl supporting adults living with Dementia. The shifts are 7-2am and or 2-9pm, we are able to offer one long weekend off in three. **Responsibilities will include** - Supervising staff on a shift...
-
Customer Service Administrator
3 weeks ago
Bridgend, United Kingdom Exponential-e Full time**Customer Service Administrator (Internally known as Provisioning Coordinator)** - Location: Bridgend CF31 1BN (Hybrid) - Hours: Monday - Friday 9:00am - 17:30pm - Salary: £20,000 - £25,000 plus company Benefits Exponential-e Want to start or continue your customer intuitive career in a leading British-owned tech company? Established in 2002, we are...
-
Community Care Assistant
3 weeks ago
Bridgend, United Kingdom Glamorgan care ltd Full time**WE ARE NOT ABLE TO OFFER SPONSORSHIP TO THOSE SEEKING EMPLOYMENT FROM ABROAD** Danygraig care is looking to recruit kind, caring, sensitive individuals to support vulnerable adults living in their own homes with all aspects of daily living eg companionship, meals, personal care and administration of medication. We are looking to recruit for the...
-
Community Care Assistant
7 days ago
Bridgend, United Kingdom Glamorgan care ltd Full timeDanygraig care is looking to recruit kind, caring, sensitive individuals to support vulnerable adults living in their own homes with all aspects of daily living eg companionship, meals, personal care and administration of medication. We are looking to recruit for the Porthcawl/ Pyle area, Bridgend and surrounding areas. **£11.80 hourly rate plus 35p per...
-
Community Care Assistant
5 days ago
Bridgend, United Kingdom Glamorgan care ltd Full time**WE ARE NOT ABLE TO OFFER SPONSORSHIP TO THOSE SEEKING EMPLOYMENT FROM ABROAD** Danygraig care is looking to recruit kind, caring, sensitive individuals to support vulnerable adults living in their own homes with all aspects of daily living eg companionship, meals, personal care and administration of medication. We are looking to recruit for the...
-
Customer Service Administrator
2 weeks ago
Bridgend, United Kingdom Hays Specialist Recruitment Limited Full timeCustomer Service based in Bridgend **Your new company** A well established business looking for a friendly and experienced Customer Service Administrator to join their Customer Service team **Your new role** - Sales Order Process through a bespoke CRM system - Taking incoming calls - Process orders received from start to finish - Inform customers of expected...
-
Care Assistant
2 weeks ago
Bridgend, United Kingdom Quality Care Services Full time**Reference**: BRIDGE 1 **Location**: Bridgend **Salary**: £11 per Hour + 45p & Travel Time **Job type**: Permanent **MiHomecare**: **Bridgend**: **Job Title**: Care Assistant** **Locations in**: **Bridgend** CF31 - CF36 **Port Talbot** SA12- SA13, Cwmafan SA12, Aberavon SA13, Sandfields SA12, Taibach SA13, Baglan SA12, **Pay Rate**: £11.00 p/h,...
-
Receptionist/administrator
4 weeks ago
Bridgend, United Kingdom Maes Glas Vets Full timeMaes Glas Vets Veterinary and Hospital Practice An opportunity has arisen within our Brackla practice for a full time Receptionist/Administrator role. We are a multi - branch organisation committed to providing excellent customer care in the form of a large range of in-house medical and surgical services. Job Duties: - Reception Duties - Liaising with...
-
Receptionist/administrator
3 weeks ago
Bridgend, United Kingdom Maes Glas Vets Full timeMaes Glas Vets Veterinary and Hospital Practice An opportunity has arisen within our Brackla practice for a full time Receptionist/Administrator role. As well as covering our smaller branches at times. We are a multi - branch organisation committed to providing excellent customer care in the form of a large range of in-house medical and surgical...
-
Customer Service Administrator/ Advisor
4 weeks ago
Bridgend, United Kingdom Invacare Ltd Full timeWe are currently seeking a Customer Service Administrator/ Advisor to join our Customer Services Department. In the role you will be required to: - process customer sales orders through our bespoke CRM (Customer Relationship Management) system and database system(s), - ensure that orders are processed quickly & accurately, dealing with any issues that may...
-
Care Coordinator
2 weeks ago
Bridgend, United Kingdom Quality Care Services Full time**Reference**: 040/03/23 **Location**: Bridgend **Salary**: £21.5k per Annum + Benefits + Pension **Job type**: Contract **CCH - HO**: **Bridgend**: **About Us** City & County Healthcare Group is a family of care companies delivering domiciliary care, extra care, complex care and live-in care services across the UK. As an industry leader, we’re bound...
-
Care Coordinator
2 weeks ago
Bridgend, United Kingdom April Complete Care Solutions Full timeAn opportunity has arisen for an efficient, organised, and experienced Care coordinator to join April on a flexible part time/full time permenant/temporary basis. If you are passionate about providing the best in community care, thrive on managing your rota’s to an impeccable standard, and take pride in building relationships with your Care Assistants to...
-
Customer Care Colleague
3 weeks ago
Bridgend, United Kingdom Barclays Full time**Customer Service Advisor - Branch** **Bridgend/Hybrid** **£23,300 per annum + Excellent Benefits** **Between 7am and 11pm Monday - Sunday** As a Barclays Customer Service Advisor - Branch you will be at the forefront of our obsession with customers - and right now our customers need us more than ever. Serving the more complex needs of our customers with...