Housekeeping Assistant

3 months ago


Ballater, United Kingdom Hilton Grand Vacations Full time

Housekeeping Assistant

£10.42 per hour - 39 hours per week
- There are full and part time positions available - with a range of shift patterns. We are happy to discuss your specific availability.
- Full Time 39 hours per week
- Part Time 15 hours per week (daytime & early evening - mostly Mon-Fri)

Benefits include: Go Hilton - discounted resort / hotel stays for you, family & friends, free gym membership, Perks at Work, Denplan and Employee Assistance programme. En-suite staff accommodation available.

**What will I be doing?**

A Room Attendant is responsible for cleaning our guest rooms and properties (Suites & Lodges) and working in our in-house laundry, loading and emptying washer dryers, folding, packing linens and towels.

A Room Attendant will be responsible for performing the following tasks to the highest standards:

- Clean guest/owner bedrooms, bathrooms, kitchens and living areas in Lodges & Suites.
- Change and replenish bed linen, towels, and guest amenities in line with company guidelines.
- To use a handheld device and Perfect Room App to enable real time communication between team member and Supervisor.
- Undertake regular deep cleaning tasks and inventory checks.
- Check personal cleaning items/stock required to carry out the role on a daily basis.
- Loading and emptying washer dryers, folding and packing linens and towels in Laundry.
- Report any missing or damaged items to the Housekeeping Supervisor.
- Ensure that all equipment in Suites/Lodges/Laundry when performing housekeeping responsibilities, is in working condition.
- Follow lost property procedures.
- Be environmentally aware and dispose of waste accordingly.
- Manage all requests in a timely and efficient manner.
- Comply with HGV security, fire regulations and all health and safety legislation.
- Assist other departments wherever necessary.

**Qualifications**

**What are we looking for?**

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

- Positive attitude & good communication skills
- Committed to delivering consistently high levels of quality standards of work and customer service
- Excellent grooming standards
- Ability to work on your own or in teams
- Flexible and reliable

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Experience in a similar position


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