Vehicle Damage Assessor

A fantastic opportunity has arisen to become part of a fast growing Bodyshop based in the centre of Hertford. Whilst this company is enjoying excellent growth, it maintains a family atmosphere whilst adhering to the highest industry standards.

**About the Role**
- Write accurate repair estimates on accident-damaged vehicles
- Accurately and professionally assess a wide range of vehicles
- Use computerised estimating systems
- Calculate costings and the time required to complete all necessary repairs
- Liaise regularly with insurance engineers
- Follow up progress of each repair order during the day, update the customers, notify them of anychanges to the status or estimated time of completion of their repair
- Keep the wider team informed of all problems and potential problems involving customer repair
- Negotiating with the Engineers to make sure the estimate agreed is best for the customer

**Required Skills**:

- Good communication skills
- Keen negotiator
- Manufacturer-Approved repair experience
- Tenacious with negotiating
- Audatex experience
- Ensure customer expectations are met and demonstrate great service skills
- Confident speaking to customers
- Attention to detail is paramount
- Comfortable working in a very fast-paced environment
- Team player
- Good with administration & project management
- Proactive - following up within agreed time frames
- Experience ideal due understanding of terminology alternatively passion for all things automotive

**Job Types**: Full-time, Permanent

**Salary**: £40,000.00-£50,000.00 per year

Shift and schedule

8-5pm

Monday to Friday

**Job Types**: Full-time, Permanent

**Salary**: £40,000.00-£50,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability

Work Location: One location

Reference ID: VEHICLE DAMAGE ASSESSOR HERTFORD