Pod Administrator

**Company Description**

We are**Fowler Welch**:

- a multi award winning supply chain specialist working with retailers, wholesalers and manufacturers across the UK. We live by a simple set of values: to delight our customers, maximise our efficiency, be socially responsibleand to promote being an employer of choice.

We are looking for a **POD Administrator**to join the team at our**Spalding**depot.

**Shift Pattern**: Monday to Friday, 08:00-17:00

(A degree of flexibility is required in order to meet the demands of the business)

As a POD Administrator you will be processing Proof of Delivery documents (PODs), checking for incidents and completing non-conformance reports.

The role includes general administration duties, answering customer queries, scanning and filing.

Reporting to the Lead POD Administrator, your responsibilities will include:

- Being the first point of contact for visitors and incoming calls
- Processing POD’s, checking all incidents have been reported and that the paperwork is stamped / signed correctly
- Ensuring POD’s are scanned correctly, making them available to customers.
- Dealing with customer POD queries in accordance with set guidelines
- Sorting and sending internal and external post
- Date sorting and filing gate passes and vehicle check sheets
- Scanning of non-POD documents as and when required
- Processing stationary orders

**Qualifications**
- A good standard of education including Maths and English at GCSE level or equivalent relevant qualifications
- Knowledge of MS Office (training will be provided for in house software)
- Excellent attention to detail
- Excellent communication skills

It would be desirable if you had:

- Previous experience with dealing with POD’s
- Previous experience of working within logistics and / or FMCG sector

**Additional Information**

**In return, we offer**:

- Free Fowler Welch Healthcare Cash Plan
- Free life insurance as a Fowler Welch employee equal to three times your basic salary.
- Competitive pension scheme
- 'Cycle 2 Work’ Scheme - save up to 42% on the cost of a new bike and necessary equipment.
- Recognition schemes for our exceptional employees - monthly winners receive £100 of shopping vouchers.

When our staff have passion for what they do they work with more care and attention which is reflected to our clients, Click **APPLY NOW**to #JoinOurWinningTeam and begin your career today