Helpdesk Administrator

5 months ago

Paisley, United Kingdom G S Associates - Main Full time

Based in Paisley, GS Associates Ltd are recruiting for a Helpdesk Administrator to join our fast-paced Support Centre function. The role offered is a Temporary position to cover maternity leave.

**Immediate Start**

**Your new role**

You will be responsible for, but not limited to
- Answering customer and internal & External phone calls, delivering excellent customer service each opportunity.
- Produce weekly/monthly client reports.
- Support the business to ensure that the company is fully compliant with all contracted KPI/SLA penalties at all times.
- Monitor audits and prepare next steps for resolution.
- Process material and uniform orders as required.
- Support with time and attendance system maintenance.

**What you'll need to succeed**

Excellent communication (both verbal and written) and customer service skills required with a keen eye for accuracy and attention to detail.

You must be well organised and be able to work well on your own initiative as well as part of a bigger team.

The ability to work to tight deadlines in a pressurized environment and be able to manage your workload effectively.

**Shifts: Mon - Fri 0900 - 1700 (availability to do 0600 - 1400 or 0800 - 1600 in rotation with the rest of the team)**

**Hours: 35 per week**

**Salary: £21,000**

**Job Type**: Temporary contract

**Salary**: £21,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Paisley: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Helpdesk Administrator

  • Helpdesk Administrator

    1 month ago

    Paisley, Renfrewshire, United Kingdom CBW Staffing Solutions Full time

    Job Title: Helpdesk AdministratorCBW Staffing Solutions is collaborating with a specialist engineering company to find skilled helpdesk administrators. This national company has secured new contracts, resulting in several openings for helpdesk administrators. The ideal candidate will have strong organizational skills and be able to prioritize tasks...

  • Helpdesk Administrator

    6 months ago

    Paisley, United Kingdom G S Associates - Main Full time

    Based in Paisley, GS Associates Ltd are recruiting for a Helpdesk Administrator to join our fast-paced Support Centre function. The role offered is permanent position. **Immediate Start** **Your new role** You will be responsible for, but not limited to - Answering customer and internal & External phone calls, delivering excellent customer service each...

  • Helpdesk Administrator

    1 week ago

    Paisley, Renfrewshire, United Kingdom CBW Staffing Solutions Full time

    **Job Summary**CBW Staffing Solutions is seeking a skilled Helpdesk Planner to join their team. As a Helpdesk Planner, you will be responsible for coordinating and prioritising the workload of engineers, ensuring that schedules and rotas are in place and communicated effectively.**Key Responsibilities**Organise and prioritise engineer's workload to ensure...

  • Helpdesk Administrator

    4 days ago

    Paisley, Renfrewshire, United Kingdom CBW Staffing Solutions Full time

    About the RoleThe successful candidate will be responsible for coordinating and prioritizing engineer's workload, working closely with engineering and maintenance staff to ensure schedules and rotas are in place and communicated effectively.A key aspect of this role will be to monitor and organize day-to-day performance of the engineering team, ensuring that...

  • Service Coordinator

    5 days ago

    Paisley, Renfrewshire, United Kingdom CBW Staffing Solutions Full time

    Job OverviewCBW Staffing Solutions is delighted to be working with a specialist engineering company in the recruitment of helpdesk administrators. This role presents an exciting opportunity to join a national company with strong contracts and contribute to their continued success.The ideal candidate will have excellent organisational skills, with the ability...