Sales and Administrative Assistant

5 months ago

London, United Kingdom Vital Hospitality Full time

_**Overview**:_

Vital Hospitality is an importer & supplier of innovative products & service solutions for the hospitality industry, helping chefs, bakers, kitchen managers and other hospitality professionals to operate more efficiently, reduce their operating costs, and lower their carbon footprint.

Following the significant growth in the business, coupled with a number of new suppliers we are representing - an exciting opportunity has arisen for a Sales & Admin Support role to join our company on a full-time basis.

This central role within the company will work with our technical, sales and management teams; as well as some customer interaction, so you should have great communications skills and be adaptable to changes. Due to the nature of this role, days will be varied in terms of your deliverables for the day, but included in your responsibilities would be:

- **Administrative support**:_
- Manage in-bound communications across various channels, and redirect as necessary
- Oversea and maintain stock levels at head office and various storage units
- Maintain office & spare parts supplies, anticipating needs and ordering as necessary.
- **Customer / Sales Support**:_
- Liaise with new customers to get necessary information for successful on-boarding
- Communicate with suppliers
- Provide quotations
- Liaise with suppliers to ensure orders are processing as per agreed timelines.
- Deal with logistics providers, couriers and other supportive stakeholders
- **Customer Support**:_
- Update, add to and clean up information in the CRM database.
- Maintain and improve the company shared G-Drive folders and files
- Maintain, create & update customer records
- **Colleague support**:_
- Schedule tasks for colleagues
- Conduct research where necessary
- Create processes to streamline repeatedly requested tasks
- Order parts & supplies as necessary
- Hardworking - This will be a busy role, with a lot of tasks and processes dependent on you, so you should be energised and determined
- Confidence - People will be vying for your time and help continuously, so you'll need to be able to order your to-do list according to the businesses needs, and manage people’s expectations.
- Multitasking - You’ll need to be flexible and adaptable, as your to-do list changes upon receipt of new information
- Creative - you’ll be responsible for creating & improving internal processes, so should be able to think creatively to find best solutions.
- IT - You will be working in a variety of general & custom cloud-based IT systems, so should have sufficient experience, ability to use them

If this sounds like an exciting opportunity, which fits your skillset and work objectives - we’d love to hear from you.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Flexitime

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

**Experience**:

- Administration: 3 years (preferred)
- Sales support: 2 years (preferred)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- London, N22 6UL (required)

Work Location: In person

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