Transport Administrator

6 months ago


Lutterworth, United Kingdom Blue Bear Transport Full time

**Transport Administrator**

**£24-26k per annum**

**The Role**

Blue Bear Transport are a rapidly growing transport company based in Lutterworth.

Blue Bear are continually evolving and we are seeking to recruit a driven individual who not only wants to be part of our ongoing growth but somebody who can assist in helping to drive our company forward.

We are seeking to recruit a Transport Administrator reporting to the Transport Manager. The role delivers an outstanding and efficient customer focussed logistics co-ordination service.

The main duties of the role will be, but not limited to:

- Organise transportation to meet customer demands.
- Be involved with service improvements and introduce ways to reduce costings.
- Ensure all delivery / collection schedules are in order.
- Coordinate customer deliveries.
- Following up with customers to ensure deliveries have been made, keeping them up to date with any delays/issues.
- Ensure the booking system is always kept up to date.
- Plan the driver’s rota for the coming days & week(s).
- Correctly brief and debrief drivers.
- Answer the telephone and assist with any enquiries.
- Ensure all estimated time of arrivals (ETAs) are communicated.
- Attend any training/development sessions when required as part of your own career/personal development.
- Any other duties as may be assigned to meet the varying needs of the business.
- Able to fulfil a core 8am - 5pm shift but flexibility with hours may be required.

**Preferred Skills / Experience**
- IT Literate and proficient with Microsoft packages.
- Ability to multitask a number of jobs.
- Good level of numeracy and literacy.
- Previous experience in a Logistics office administration role is ideal but not essential.
- Customer service focused.
- Calm and methodical approach to work with the ability to work to deadlines.
- A demonstrable track record of excellent organisational, analytical, prioritisation and problem-solving skills, e.g. able to establish a clear structure to your work to maximise the best use of your time.
- Professional writing style and telephone manner.
- Experience in communicating at different levels across an organisation and the ability to adapt tone and style to suit the audience.
- Able to work well in a team environment.
- Adaptable approach to work/ training.
- Conscientious, flexible and reliable.

**Job Types**: Full-time, Permanent

Pay: £24,000.00-£26,000.00 per year

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Logistics / Customer service: 1 year (preferred)
- Logistics: 1 year (preferred)

Work Location: In person



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