Customer Service Assistant L1

1 day ago

Altrincham, United Kingdom Wilko Full time

**Customer Service Assistant L1**:

- Hourly Rate
- ** 10.00**
- Location
- ** Altrincham**
- Contract Type
- ** Permanent**
- Hours / Specific Hours
- ** / Mon-Sat hours between 6.30am-9pm**

**Sun hours between 7am-5.30pm**

**The Vacancy**

We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done and get hands-on too. That’s why they come to our stores for help with all the everyday stuff that makes their world go round. As a Customer Service Assistant, you’ll play a big role in a growing business that’s as ambitious as you are.

Your role as Customer Service Assistant will be all about making sure every customer receives the very best service, every time, at the till or out on the shop floor. Thanks to your warm friendly manner, helpful approach and great product knowledge, customers will keep coming back to us every time they need to tick those to-dos off their list. Taking huge pride in what you do, you’ll make sure that the shop floor looks shipshape, and all of the stock is in the right place and of course, looks its best.

Naturally, we don’t expect you to know wilko inside and out. Which is why we train and develop our Customer Service Assistants to build the knowledge, confidence and skills they need to be the best and keep our customers smiling. However, you will need a genuine enthusiasm for customer service, the motivation to learn and a real passion for helping people - no matter what they need from us.

If you value hard work, having fun and want to be part of a happy environment that people love to work in, you’ll be well-rewarded for it. You’ll receive a really generous benefits package that includes 28 days holiday (including Bank Holidays) rising to 38 after 10 years’ service, a pension scheme, the opportunity to join our Retailer Level 2 apprenticeship scheme and team member and family discounts of 20% plus much more.

**The Company**

We're a family-owned business with honest and fair family values at our heart.

For ninety years, we've been giving our customers all the stuff they need to brighten up their homes and neaten up their gardens. And, when it comes to our people, we believe in offering the same support, for the things that matter to them too.

So, take a closer look. Discover the history, values, and commitments that make us who we are - and that you'll become part of if you join us.

**Rewards & Benefits**

**Be better every day**
- We have a fantastic incentive plan at wilko: Be Better Every Day Bonus - BBED Bonus. This is our annual cash bonus plan which is open to everyone at wilko.
- **Holidays**
- Depending on your band and length of service, your holiday package will range from 28 days - 38 days, including bank holidays. There is also the option (band and business area dependant) to purchase up to an additional 10 days holiday. Speaking of holidays, we also own a range of holiday homes across the country so if you fancy a weekend away, we could get you a great deal.
- **Pension scheme**
- We’ve two market-leading pension schemes for you to choose from. Both schemes give you the opportunity to save into a first-class pension with us matching your contribution up to a certain percentage.
- **Wilko team member discount**
- This is our most loved benefit. To help your hard-earned cash go further, you’ll enjoy a 20% discount in store and online. Even better, we offer a second discount card too (terms and conditions apply).
- **Employee benefits trust**
- Founded by Tony Wilkinson in the 1980’s, this was set up to help our team members, as and when they need it. The Trust can support you in a number
- of ways:

Holiday accommodation
- Educational benefits
- Financial support

**Wilko PERKS**
- This is an online portal where you can access amazing offers and discounts. From great discounts on shopping, days out, holidays and health and fitness, there’s lots to explore.
- **Loyalty awards**
- We believe your loyalty deserves rewarding. So, once you complete 10 years continuous service, you’ll receive a wilko gift card as a thank you for your contribution. We’ll mark your next milestone in service every 10 years after that.
- **Celebratory gifts**
- From becoming a parent to getting married or celebrating a significant anniversary - if it’s important to you, it’s important to us. So, we’ll celebrate with you with a wilko gift card.
- **Wellbeing**
- Our free and confidential advice and assistance programme can help support you in a wide range of ways. From advice about how to balance the demands of work and life, to financial and legal information, a wide range of experts are available 24/7.

  • Customer Services and Admissions Assistant

    7 months ago

    Altrincham, United Kingdom Trafford College Full time

    **Role**: Customer Services & Admissions Assistant **Hours**: 26.25 per week **Salary**:£14,876 - £15,785 **Location**:Altrincham campus An opportunity has arisen for a Customer Services and Admissions Assistant to join The Trafford College Group (TCG) and play a leading role in realising our vision to unlock the potential and foster the success of all...

  • Customer Services and Admissions Assistant

    1 week ago

    Altrincham, United Kingdom Trafford College Group Full time

    Customer Services and Admissions Assistant Location: Marple & Altrincham **Salary**: £18,663 - £21,348 36.25 hours per week Roles available at both Marple & Altrincham campus An opportunity has arisen for a Customer Services and Admissions Assistant to join The Trafford College Group (TCG) and play a leading role in realising our vision to unlock the...

  • Customer Service

    1 day ago

    Altrincham, United Kingdom Six Stories Full time

    With the rapid and very exciting growth of Six Stories, we are looking for a Customer Service & Community Assistant to join our growing team. We are a small, growing business and this role will form a key part in maintaining our high customer service and ensuring our community is kept informed and answered. We are an online business offering a fresh take on...

  • Customer Service

    7 days ago

    Altrincham, United Kingdom Jobwise Ltd Full time

    AttentiveMotivatedService drivenDoes this sound like you? If so, I have the perfect job for you! Calling all customer service executives to work for a credible and nationwide known company based in Hale. This company are looking for the perfect individual to add to their empowering team of people. With a salary ofGBP21k this is a perfect opportunity to excel...

  • Customer Service Assistant

    7 days ago

    Altrincham, United Kingdom Medirest Retail Full time

    **What we’ll give**: Customer Services Assistant £9.81 per hour Zero hour contract 2 positions available We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: To help with the cost of living crisis throughout this winter, Compass will be providing a free meal or...

  • Customer Service

    4 days ago

    Altrincham, United Kingdom Southern Monitoring Services Full time

    Are you looking for a role where you really can make a difference and help people? Do you cope well under pressure and stay calm in a stressful situation? Would you like the opportunity to join a great team of people who not only support our clients, but support each other? Then this could be the perfect role for you.. You do not need any experience, what...

  • Customer Assistant

    6 months ago

    Altrincham, United Kingdom M&S Full time

    **Summary** Customer Assistant - In-Store Bakery - Hale SF **All the details** **Customer Assistant - In-Store Bakery - Hale SF** This is a Permanent vacancy for an In-Store Bakery Customer Assistant as part of the Foods Team. Role based at the Hale SF store. Contracted to 30.00 hours per week. Working Pattern is Early Mornings Standard Rate of Pay at...

  • Customer Assistant

    7 months ago

    Altrincham, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Hale **All the details** **Customer Assistant - Foods - Hale** Temporary Contract Contracted to 8 hours per week Standard rate of pay at £12.00 per hour Based at Hale SF store **Working pattern** Saturday - 12:00-20:30 **Purpose** To deliver a great shopping experience for our customers, we are looking for...

  • Customer Assistant

    7 months ago

    Altrincham, United Kingdom M&S Full time

    **Summary** Customer Assistant - Clothing & Home - Altrincham. **All the details** **Customer Assistant - Clothing & Home - Altrincham.** Part Time - 10.5 hours Fixed Term Contract 12.00 p/h **Work Pattern**: Saturday 11:30 - 18:30 Sunday 12:00 - 16:15 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues...

  • Customer Assistant

    7 months ago

    Altrincham, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Hale SF **All the details** **Customer Assistant - Foods - Hale SF** Permanent Vacancy Contracted to 12 hours per week Standard rate of pay at £12.00 per hour Based at Hale SF store **Working Pattern** Tuesday - 18:00-22:00 Wednesday - 18:00-22:00 Thursday - 13:00-17:00 **Purpose** To deliver a great shopping...

  • Customer Service Ambassador

    2 weeks ago

    Altrincham, Trafford, United Kingdom Tesco Partners Full time

    Job OverviewWe are seeking a highly motivated and enthusiastic Pharmacy Sales Assistant to join our team at Tesco Partners. As a key member of our sales team, you will play a vital role in delivering exceptional customer service and driving sales growth.About the RoleAs a Pharmacy Sales Assistant, you will be responsible for assisting customers with their...

  • Customer Assistant

    7 months ago

    Altrincham, United Kingdom Vue Full time

    **THE TRAILER - THE ROLE** We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Altrincham. Vue Altrincham is a 6 screen cinema located close to Altrincham Town Hall, Altrincham Library, and Altrincham golf course. Manchester’s Metrolink terminates at Altrincham, connecting every stop from...

  • Customer Assistant

    7 months ago

    Altrincham, United Kingdom Vue Full time

    **THE TRAILER - THE ROLE** We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Altrincham. Vue Altrincham is a 6 screen cinema located close to Altrincham Town Hall, Altrincham Library, and Altrincham golf course. Manchester’s Metrolink terminates at Altrincham, connecting every stop from...

  • Customer Assistant

    3 days ago

    Altrincham, United Kingdom Vue Full time

    **THE TRAILER - THE ROLE** We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Altrincham. Vue Altrincham is a 6 screen cinema located close to Altrincham Town Hall, Altrincham Library, and Altrincham golf course. Manchester’s Metrolink terminates at Altrincham, connecting every stop from...

  • Customer Service Specialist

    5 days ago

    Altrincham, United Kingdom Alexander Hancock Recruitment Full time

    **Customer Service, Sales Order Management, understanding of Supply Chain, Good IT skills, excellent customer service experience. Salary £23,000, Hybrid role once training completed, 9-5** **Our client is looking to recruit a Customer Service Specialist to handle all administration relating to the processing of orders and ensuring that the customer is...

  • Customer Service Administrator

    7 months ago

    Altrincham, United Kingdom Page Personnel Full time

    Great working culture and career prospects on offer! - Excellent working patterns - NO WEEKENDS! **About Our Client**: Our client is a leading facility management business and they are looking for a Customer Service Administrator to join their Altrincham team. As a Customer Service Administrator you will: - Supporting the wider help-desk team in...

  • Customer Service Representative

    2 weeks ago

    Altrincham, Trafford, United Kingdom Marushkaisabella Full time

    Job Title: Customer Service RepresentativeWe are seeking a friendly and approachable Customer Service Representative to join our team at Marushkaisabella. As a Weekend Sales Assistant, you will be responsible for providing exceptional customer service, handling cash and card payments, and maintaining a welcoming shop environment.About the RoleThis is an...

  • Customer Service

    7 months ago

    Altrincham, United Kingdom Search Cons Full time

    **Customer Service Altrincham, Manchester** **Salary £27,000** - 23 days plus bank holidays - Extra day for every year of service - Development and qualifications - Free fruit and drinks - Annual social events such as races and Xmas party We are looking to fill our vacant customer service role in Altrincham, Manchester and we want to hear from you!! We...

  • Travel Customer Service Consultant

    3 days ago

    Altrincham, United Kingdom C&M Travel Recruitment Full time

    **Travel Customer Service Advisor**: - Required for an established travel company, who are looking for Customer Service Advisors to join their expanding travel company based in the Altrincham area. They are looking for experienced Customer ServiceAdvisors or travel consultants from a retail or call centre background to assist clients over the phone with any...

  • Customer Service Associate

    1 month ago

    Altrincham, Trafford, United Kingdom Tesco Partners Full time

    Your Journey with Us Begins HereWe're seeking a highly motivated and enthusiastic individual to join our team as a Pharmacy Sales Assistant. As a key member of our store team, you'll be responsible for delivering exceptional customer service, maintaining a safe and welcoming store environment, and contributing to the success of our pharmacy department.**Your...