Luxury Sales Consultant
6 months ago
**Role** - Luxury Sales Consultant - Travel
**Salary** - £23,000 - £26,000 per annum **Plus Bonus capped at £13,000 per annum**
**Benefits - 1 week free Cruise per year, reduced flights and hotel benefits**
**Location** - Reading, Berkshire
**Do you have a passion for providing an exceptional service? Do you go the extra mile for customers? Then please see below**
**What will you be doing as a Luxury Sales Consultant?**
- Successfully quote and sell luxury cruise products. Every individual who you come into contact with should be impressed by your friendliness, knowledge and professionalism.
- Every potential client is to be made aware of our unbeatable price and service promises.
- Contacting everyone whom you quote and who has not made a reservation to upsell and encourage them to make a reservation.
- Advise clients of the terms & conditions of their reservation and collect the correct payment at the time of reservation. Ensure that all elements (cruise, flight, hotel, transfers, etc) of the holiday are explained, reserved, and charged correctly to the client at the time of booking. Dietary and mobility needs are of the highest importance.
- Accurately amend client’s bookings as required by them and pass the details on to our Customer Services team.
- Assist with any questions our clients may have pre
- or post-cruise by comprehensively learning the company's products and services offerings, features, and pricing.
- Travel on our cruises and visit the ships when in the UK and European ports to learn more about our products first-hand and proactively use your experience to improve your sales ability and your sales performance.
- Sales or/and Customer Service or/and Retail Experience
- Driver and access to a vehicle
- Excellent communication skills both written and verbal
- Ability to work weekends - 1 in 3 weekends are required to be worked
- Office hours are 9am to 6pm Monday to Saturdays and 10am to 6pm on Sundays
- Cruise sales experience is a bonus
**Easy transport routes from; Earley, Winnersh, Sindlesham, Shinfield, Arborfield, Burghfield, Swallowfield, Great Lea Common, Reading**
**Job Type** - Permanent
**Status** - Full-Time
**Similar Role; **Retail Sales, Car Sales, Estate Agent, Letting Agent, Jewellery Sales, Hospitality, Travel Agent, Travel Consultant, Online Sales, Customer Service
Pay: £23,000.00-£26,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- Private medical insurance
Schedule:
- Monday to Friday
Work Location: In person
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