Client Advisor
4 weeks ago
**About us**
Emson Creative Consulting is a small business in Liverpool. We are customer-centric, social and inclusive.
Our work environment includes:
- Modern office setting
- Growth opportunities
- Safe work environment
- On-the-job training
Client Advisor
Liverpool, Merseyside
**Duties**:
- Provide exceptional customer service to clients, ensuring a positive and personalized shopping experience
- Assist clients in selecting products that meet their needs and preferences
- Demonstrate in-depth knowledge of products, including features, benefits, and pricing
- Utilize retail math skills to calculate discounts, sales tax, and final purchase totals
- Process transactions accurately and efficiently using the point-of-sale system
- Maintain a clean and organized sales floor, including restocking merchandise and arranging displays
- Stay up-to-date on current fashion trends and product knowledge to effectively advise clients
- Build and maintain strong relationships with clients to foster repeat business and customer loyalty
Qualifications:
- Previous experience in a retail or customer service role preferred (not needed)
- Strong interpersonal and communication skills
- Excellent problem-solving abilities
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficient in retail math calculations, including percentages, discounts, and sales tax
- Knowledge of fashion trends and luxury brands is a plus
**Salary**: £22,145.00-£24,203.00 per year
**Benefits**:
- Company car
- Company events
- On-site parking
- Sick pay
- Transport links
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Liverpool: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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