HR Administrator

2 weeks ago

Birmingham, United Kingdom Mondelēz International Full time

**Job Description**:
**Are You Ready to Make It Happen at Mondelēz International?**

**Join our Mission to Lead the Future of Snacking. Make It Matter.**

You work in Mondelēz International Business Services and perform administrative duties to support an impeccable service experience. In addition, you ensure that processes are adhered to and documented.

**How you will contribute**

You will be responsible for the daily administration and operational support for processes in your area of responsibility, ensuring that deadlines are met and service quality is delivered. To excel in this role, you will also ensure that activities are completed in compliance with standard operating procedures and legal requirements, including data privacy considerations. You will also work with other team members to ensure that end-to-end processes are efficient and accurate, including data input and maintenance, that access requests and issues are handled promptly, and that continuous improvement opportunities are identified and acted on.

**What you will bring**

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

- Your specific area of responsibility
- Administration with a strong customer-service orientation
- MS Office, especially Excel
- Meeting deadlines and strong prioritization skills
- Meticulously attending to details
- Working with a case management system

**More about this role**

**What you need to know about this position**:
**This position is based in a busy Shared Service Centre in Bournville, Birmingham and will provide virtual support to onshore customers across a variety of markets in Europe. This role will become an expert in our core processes and work flexibly across our different workstreams to support where we have the highest demand. The role involves day to day people administration activities, including but not limited to: Leavers, leave of absence, preparing internal offer and internal compensation proposals, employee data changes and data entry, handling employee queries, process improvement and continuous improvement projects.**

**What extra ingredients you will bring**:

- **The successful person should have good problem solving skills, excellent attention to detail, be able to prioritise their work and enjoy working in a busy, fast paced environment, whilst juggling speed and accuracy.**:

- **Comfortable in dealing with ambiguity, with the ability to pick up new processes and systems with ease.**:

- **HR or Customer Service experience is desired but not essential.**

**Job specific requirements: Must have fluent written and spoken Norwegian or Swedish**

**Work schedule: Hybrid (3 days in the office, 2 days remote working)**

**FTC: 30/11/2023**

The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland.

**No Relocation support available**:
**Business Unit Summary**:
**At Mondelez Europe, we are proud, not only of the iconic brands we make, but also of the people who make them. Our delicious products are created in 52 plants across Europe by more than 28,000 passionate people. We are the top maker of chocolate and biscuits and a leading maker of gum and candy. We make sure our powerful global brands and local jewels like **_Cadbury _**, **_Milka _**and **_Alpen Gold _**chocolates, **_Oreo _**, **_belVita _**, **_LU _**and **_Tuc _**biscuits, and **_Stimorol _**and **_Dirol _**gums get safely into our customers hands—and mouths. Great people and great brands. That’s who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.**:
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

**Job Type**:
Temporary (Fixed Term)

Service Operations (Delivery)

Global Business Services

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