Business Support Officer

3 weeks ago

Newcastle upon Tyne, United Kingdom Department for Environment, Food and Rural Affairs Full time

**Details**:
**Reference number**:

- 250750**Salary**:

- £25,915 - £30,402- National: £25915-£27,116 London: £29082-£30402. For details of our pay on appointment policy, please see below under the heading ‘Salary’.**Job grade**:

- Executive Officer**Contract type**:

- Permanent**Business area**:

- DEFRA - S&C - Portfolio**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 2Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Bristol, London, Newcastle-upon-Tyne, YorkAbout the job

**Job summary**:
The Department for Environment, Food and Rural Affairs (Defra) is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people's day-to-day life, from the food we eat, and the air we breathe, to the water we drink.
- Strategy Directorate_

Strategy is a fast-paced, dynamic, and challenging environment. Our purpose is to give a high quality and timely service to Ministers and the Permanent Secretary, and to ensure that Defra group is able to achieve the strategic objectives we set out in our Business Plan.

We work in support of Defra’s strategic objectives, look at how we can join up with other initiatives across the organisation to get things done, support each other to deliver excellent work, help Defra to make good decisions and we identify and unblock barriers to change.
- Encouraging diverse applicants_

**Location**

This role can be based at any Defra office. We value flexible working, the ability to work at home on an adhoc basis will be available to be considered.

**Job description**:

- The primary function will be to support 2 x Deputy Directors with the day-to-day management of their diaries, inboxes, logistics and administrative activities within their wider teams.
- You will play a key role in supporting the Deputy Directors in their day to day work, helping to prioritise their time effectively, shape their agenda, and support them to deliver their job as effectively as possible.- As well as being a strong team player who can establish and maintain positive working relationships quickly and effectively, you should be confident and proactive in identifying priorities and sharing with your team to secure effective outcomes.**Person specification**:
***Some of the activity that this role will be delivering includes
- Manage 2 x Deputy Director’s diary and resolve conflicting demands in planning schedules whilst ensuring that time management is optimised.- Act as the first point of contact for the Deputy Directors, using initiative and responding to and/or directing queries to the relevant external parties/team members.
- Understand key priorities to support effective decision making around diary management.
- Developing sufficient understanding of the Deputy Directors specific business areas.
- Highlight priority work to the Deputy Directors and respond to queries using an understanding of the team’s responsibilities and of its key stakeholders.
- Managing commissions to ensure the Deputy Directors are able to complete the requested work in a timely manner, or delegating work to their team where appropriate to meet regular deadlines.
- Provide a full range of secretarial, administrative support and assistance including taking minutes and keeping notes of arising actions
- Support planning and finalising of agendas for meetings, oversee the coordination and distribution of the relevant paperwork.
- Liaising with colleagues and stakeholders to deal with enquiries and to coordinate appointments and engagements, arranging meetings for internal and external attendees, booking rooms, preparing materials, etc.
- Arrange business travel and accommodation for the Deputy Directors when necessary.
- Contribute towards the organisation and coordination of large
- scale events such as awaydays.
- Taking an active role in the Business Management Team’s Business Support Network, building up good working relationships with other Business Support Officers to progress work and provide ad hoc cover where necessary.

This list isn’t exhaustive but provides an overview of the activities the role will carry out.We are looking for someone with
- Strong verbal and written communication skills and confidence to use varied and appropriate communication methods.
- Proficient in IT skills, particularly Microsoft software, including Word and Excel, and a willingness to embrace digital tools to work collaboratively both virtually and physically.
- Good attention to detail and pride in producing work to a high standard.
- Self-motivated with excellent organisational skills, including adapting to changing priorities and flexibility when responding to customer needs.
- Ability and enthusiasm to deliver e

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