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Customer Service Advisor
3 weeks ago
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients.
**Duties**:
- Respond to customer inquiries and provide accurate information about our products and services
- Assist customers with account inquiries, transactions, and problem resolution
- Collaborate with other teams to ensure prompt and efficient resolution of customer issues
- Identify opportunities to upsell or cross-sell products and services to customers
**Qualifications**:
- Excellent communication and interpersonal skills
- Strong analytical skills to assess customer needs and provide appropriate solutions
- Ability to multitask and prioritise tasks in a fast-paced environment
- Detail-oriented with strong organisational skills
Pay: From £24,298.15 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
- Sabbatical
- Sick pay
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Bristol: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 09/05/2024
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