Software Integration Specialist

6 months ago

Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

On a day-to-day basis provide hands on systems integration and interface development, testing, maintenance and support to the Acute Trust and Community.

A substantial part of this role will require the understanding and testing of interfaces between our Patient Administration System and many hospital and community health systems, so would suit either a developer or an experienced analyst who wishes to increase their technical knowledge.

The postholder will work closely with personnel from IT, clinical services and third-party system suppliers to ensure that all interfaces function correctly.

Experience with BizTalk or other integration engine technologies, HL7 messaging, SQL Server and Visual Basic.Net.

The post holder will take part in the planning and implementation of upgrades and new deployments of interfaces; and their third line support enabling 24 x 7 operation and ensuring the provision of near-100% availability.

The development of system interfaces will be under the direction of the Senior Software Architect and will be driven by the ICT work programme.

The post holder must have the ability to use a variety of integration/interface methods and it would be a distinct advantage to have knowledge of common communications protocols including TCP/IP, MLLP, HTTPS and FTP.

The role requires an understanding of a variety of system platforms, technologies and standards; of which database structures and HL7 messaging standards are fundamentally important.

Provide 3rd line support for the Trust integration engines, system interfaces, bespoke systems and databases.

Production and maintenance of both technical and user documentation and procedures, ensuring that they are kept up to date.

Maintenance of the Trust’s integration engines and interfaces.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
3. Provide 3rd line support for the Trust integration engines, system interfaces, bespoke systems and databases in accordance with service level agreements, taking ownership of issues through to satisfactory resolution.
4. Represent IT and Systems Integration in meetings in the absence of or in conjunction with the Senior Software Architect as required.
6. Ensure the production and maintenance of both technical and user documentation and procedures, ensuring that they are kept up to date.
7. Ensure that new software created by the team is available for use at all sites covered with respect to back office systems implemented.
9. To take responsibility for the development of small to medium sized projects with additional and significant input into the management of larger-scale projects. To assist in project management when/if assigned.
10. To provide expert integration advice and consultancy to internal and external parties.
11. To provide training in integration tools and techniques to ICT colleagues.
12. To provide technical integration engine installation and configuration ability.
15. To ensure data integrity and internal database backups.
16. To provide specialist technical support with regard to integration engine technologies.
17. The post holder will not be responsible for any other staff members, but will be expected to assist, advise and informally train more junior colleagues. Occasionally work/supervise the work of contractors.
18. The post holder will not be responsible either directly or indirectly for any financial budget.
20. Nationally as more IT systems need to be available countrywide the Trust will need connectivity and information on systems to be passed through. The post holder will support systems already implemented and help to continue such innovation.
21. To work flexibly (if required) to make sure that the office is covered, as required by the Trust possibly including weekends.
22. Provide and receive highly complex, sensitive or contentious information; agreement or co-operation required; present complex, sensitive or contentious information to large groups. Communicates a range of IM&T issues which can be complex and multi-stranded. Negotiate

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