Customer Service Advisor
3 weeks ago
**Job Description**:
Are you looking for an exciting new role in the new year?
Do you have a passion for providing exceptional customer service and looking to be part of a company that always put their customers at the heart of what they do?
If the answer is yes, then we have the perfect opportunity for you
**Customer Service Advisor **(no sales calls)
**Banking Industry** - Account opening centre.
**Start Date** - 12/01/2023
**Glasgow City Centre** - G2 5ER
**Shifts** - Monday - Friday 09:00 - 17:00 NO WEEKENDS
**Full Paid training will be provided.**
Start a new, rewarding career path today within the Financial Industry at one of the UK's leading banks
- **No experience necessary** Full training is provided, with opportunities to work from home once fully trained.
**What's in it for you?**:
- Great rates of pay, starting pay rate £10.63ph
- 35 hour working weeks, 7 hour working days
- Great shift patterns
- Possibility of extension / permanent contract direct with the bank
- The opportunity to work alongside a fantastic, supportive, fun team
- Potential opportunities to work from home once fully established within your job role
- Generous holiday allowance
- Fantastic state of the art work facilities
- A work environment where you will feel encouraged and valued
- Work for a business that are passionate about diversity and equal opportunities.
**What skills will this role provide you?**
- Advance your computer skills
- Database management skills
- Professional working environment experience
- Customer, Colleague and Client collaboration skills
- Personal development
- Experience of working within an office environment
**Job Role**:
- Deliver an excellent customer experience over the phone to ensure customer's need are met to the highest standard.
- Customer relationship management
- Providing outcomes to customers queries and escalation of customer queries where required
- System and database updates
- Team meeting attendance
- Administration duties
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