Administrator

1 month ago


Haringey, United Kingdom Deekay Technical Full time

Damp and mould increase in works additional administrators required to meet SLA's

To work as part of a team in a busy environment assisting the operational teams to carry out administrative tasks and some scheduling. You will need to be consistent in delivering a quality planning and administration service to our residents, leaseholders, contractors, and other stakeholders.

As an Administrator your main role will be to support the delivery of front line services, communicating effectively with internal and external customers, and managing the back office administration processes.

1. Provide excellent customer service and experiences to all customers and stakeholders to maximise customer satisfaction.

2. Order supplies and materials for operatives and the wider team to ensure that where possible, tasks are completed right first time and service continuity is maintained.

3. Monitor and process forms and information provided by operatives or Supervisors/ Managers in the course of your duties.

4. To maintain accurate records regarding leave, sickness absence, and training for staff, recording details in our IT systems.

5. Ensure that periodic compliance and maintenance checks to plant or vehicles are carried out, and escalate to Supervisor/ Manager in good time where targets are in jeopardy.

6. Develop and maintain relationships with internal and external stakeholders to support our residents.

7. Raise, cancel and update works orders to ensure the smooth running of the service and address any escalated issues in line with procedures.

8. Lead and promote a positive health and safety culture in accordance with company policy and procedures. Ensuring that operatives are equipped with the appropriate information for their work at all times to maintain health and safety at work.

9. Work closely with other areas of Property Services, Homes for Haringey and subcontractors to coordinate, respond to and resolve complex repairs and customer complaints.

Rate: £15.17 Umbrella

**Job Types**: Full-time, Temporary contract
Contract length: 3 months

**Salary**: £15.17 per hour

Schedule:

- Monday to Friday

**Experience**:

- administrative: 1 year (preferred)
- local authority: 1 year (preferred)

Work Location: In person


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