Customer Experience Ambassador

3 weeks ago


Birmingham, United Kingdom Aviation Recruitment & Referencing Ltd Full time

Job Overview:
We are seeking a dynamic Ambassador to join our team at Birmingham Airport. As an Ambassador, you will be the face of Birmingham Airport guiding passengers through a busy terminal from check in, into security and through to departures.

Every day will be different and challenging and we rely on our Ambassadors to react to these changes.

**Duties**:

- Engage with passengers in a friendly and professional manner
- Give clear and concise instruction regarding the logistics of the airport and passenger flow
- Be polite and understanding of passengers needs
- Offer excellent customer service

**Skills**:

- Ability to communicate clearly and effectively
- Multilingual capabilities are a plus
- Ability to follow clear instructions without deviation

Join us as an Ambassador and be part of a vibrant team dedicated to delivering exceptional service.

Shifts

0300-1500

0400-1600

0500-1700

**Job Types**: Full-time, Temporary contract
Contract length: 32-40 weeks

Pay: Up to £12.05 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- Day shift

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Expected start date: 12/06/2024


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