Customer Service Advisor
3 weeks ago
**Position: Customer Service Representative**
**Essential Duties and Responsibilities**:
- Answer incoming calls and where necessary direct calls to the correct person.
- Respond to customer enquiries in a timely manner.
- Maintaining/Updating client records on Proclaim
- Undertake any other tasks as deemed relevant and reasonable by the business.
**Experience & Skills**:
- Experience of working within a customer service environment whether face to face or over the phone with a proven track record of delivering excellent client care
- Ability to multi-task, prioritize, and manage time effectively is required.
- Excellent written and verbal communication skills are required.
- Experience of working in a fast paced, customer focussed and target driven environment would be ideal.
If you think you have the skills to do this role or would like more information, please visit the Careers section on the Minster Law website where you can find more information on what it is like to work here.
**Job Types**: Full-time, Part-time, Permanent
**Salary**: £19,838.00-£20,500.00 per year
**Benefits**:
- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Free parking
- Life insurance
- On-site parking
- Paid volunteer time
- Referral programme
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Wakefield: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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