Gp Receptionist

**Broadshires Health Centre**
**Broadshires Way, Carterton**
**Oxon, OX18 1JA**

**PATIENT CO-ORDINATOR/RECEPTIONIST OPPPORTUNITIES**

An exciting opportunity to join a medium sized friendly team with patient and staff care at the heart of what we do. Carterton is growing and the Practice is expanding to meet the needs of the rising population. Our Patient Coordinators are an important part of who we are.

Key duties include:

- Welcoming Patients and ensuring they are checked in.
- Coordinating patient care, answering questions on the phone and at the Practice.
- Booking phone and face to face appointments.
- Administration of incoming mail.

Experience in a reception environment and/or working in the NHS would be helpful but not essential. More important is the aptitude to be approachable, gently but firmly coordinate patients to the best possible care for them available that day.

Full training - eLearning, group/sole training sessions, shadowing/mentored on the job, is our approach for all new members of staff, irrelevant of experience.

The ability to work under pressure, stay calm, remain organised are the qualities we are looking for. Our working pattern is flexible and can support the all important work life balance. Our team look after each other and will swap shifts, offer holiday and sick leave cover.

Our Patient Coordinators are often the first point of contact with patients, you need to cope well under pressure. We have strict protocols in place to ensure the quality of patient care but, you need the ability to think outside of the box and meet the needs of the patient as a person.

Pay, depending upon experience, in the range of £9.90 to £12.50 an hour.

Benefits include free onsite parking, NHS Pension Scheme, 6 weeks holiday + 1-week professional development leave, even free tea, coffee and fruit

**Contact Paula Craig, PA to Practice Manager, for further information.**

**Job Types**: Part-time, Permanent
Part-time hours: 28.75 per week

**Salary**: From £10.50 per hour

**Benefits**:

- Company pension
- On-site parking
- Sick pay
- Wellness programme

Schedule:

- Day shift
- Monday to Friday
- Overtime

Ability to commute/relocate:

- Carterton: reliably commute or plan to relocate before starting work (required)

Work Location: One location