Governance & Risk Administrator

3 months ago

Birmingham, United Kingdom Capsticks Solicitors LLP Full time

Birmingham, West Midlands, United Kingdom

Competitive Salary & Benefits

Permanent - Full-time

Job reference: LR933529BirGRA

**Location **Birmingham

**Hybrid Working**

**The Division**

The Governance and Risk (G&R) team is responsible for the development and maintenance of effective risk management and compliance standards at Capsticks. We work closely with both legal and business service divisions through heads of division, directors of service and compliance champions across the firm’s five offices to manage quality, embed risk management, compliance and continuous improvement to aid delivery of an excellent client experience.

**The Role and Responsibilites**

This is an entry level role in a busy Governance & Risk team responsible for the development and maintenance of effective governance, risk management, quality and legal and regulatory compliance at Capsticks. The G&R team has seven members and is split into the Operations and Compliance and Quality teams.

This role is within our G&R Operations Team, reporting to our Governance & Risk Head of Operations and is a great opportunity to build a career in legal compliance. The Governance & Risk Assistant's primary focus will be on data collection and management, logging incidents, updating spreadsheets and producing reports and assisting with information gathering for our information security accreditation. There will be an opportunity to develop within the role to assist in dealing with routine risk and compliance questions.

On the job training will be given by the G&R team to enable skills to be obtained whilst carrying out tasks.

**Main duties**:
**Data management**
- Assisting the Governance & Risk Head of Operations to manage information within the division and present it in an easily understandable way
- Prepare reports for various committees which identify and monitor trends

**Data protection & GDPR**
- Logging and tracking information security incidents and data breaches
- Assisting with administrative tasks to support the Operations Team in preparing papers for the Information Security Management Committee and the Cyber Risks Security Committee

**Complaints**
- Logging and tracking complaints to ensure responses and updates are provided in agreed timescales

**Information barriers - conflicts/confidentiality**
- Setting up information barriers within the case management system and handling ad hoc file access requests

**Training**
- Manage the compliance training platform and monitor the completion of the compulsory online training
- Manage the Governance & Risk new joiner knowledge check reviews and ensure they are completed within a timely manner

**Communications**
- Assist with sending out compliance communications to the firm and send out weekly communications

**Accreditations**
- Assist with the organisation of external audits and take part in these as needed
- Assist with the organising internal audit and monitoring the completion of corrective actions

**Other duties**
- Assisting with logging queries received by the Operations Team, including conflict and anti-money laundering queries
- Assisting with logging undertakings, improvements and other areas monitored by the Operations Team
- Assisting with projects on an administrative basis

**Skills & Experience**
- Excellent attention to detail
- Previous administration experience in a busy environment
- A willingness to share ideas and suggest improvements
- Ability to be a team player
- An interest in compliance and governance and risk issues.
- A self-motivated proactive approach and the ability to manage your own workload
- Problem solving skills
- Excellent organisationalskills
- Advanced skills in Microsoft Excel (including use of formulae and pivot tables) and data manipulation
- Can demonstrate relevant work experience
- Previous experience within legal compliance would be useful, but not essential

**Capsticks is an inclusive employer**

At Capsticks we value diversity and we are committed to creating an inclusive and supportive working environment where everyone is able to be themselves and reach their full potential. Capsticks is committed to providing equal opportunities for all and therefore we welcome the unique contributions that you can bring in terms of your education, background, culture, ethnicity, race, nationality, sex, sexual orientation, gender identity, age, disability, neurodiversity, religion and beliefs.

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