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Service Administrator- Mercedes Benz of Croydon

3 months ago

Croydon, United Kingdom Marshall Motor Group Full time

**Service Administrator
- Mercedes Benz of Croydon**:
Job description

**The Role**

We are seeking a Service Administrator to join Marshall Motor Group’s Mercedes Benz dealership in Croydon. This is key role within the service team, and a fantastic and exciting opportunity to be part of a prestige dealership and start your career with Mercedes and Marshall Motor Group.

This role is a full time permanent position working on a Monday to Friday basis.

We can offer a fantastic range of benefits in an environment, that offers career development where you will be given autonomy, support and a platform to succeed. These include:

- 25 days annual leave (not including Bank Holidays) increasing with length of service

> Colleague referral fee up to £2,000

> Discounted Car Purchase Scheme & Colleague Car Benefit Offers

> Discounted Service / Parts / Bodyshop services

> Training and Continual Self-Development

> Free Eye Care Vouchers

> Cycle To Work Scheme

> Pension Scheme?

> Employee wellbeing services?

> Free life assurance equivalent to twice your salary

> Loyalty, Above & Beyond and Long Service Awards

> Discounted Shopping Portal

**What experience do I need?**

We are looking to speak to you if you have had previous demonstrable experience within a customer intercation role, where you have been self managing your own workload and ideally with some administration or bookings experience.

**Why would this role suit me?**

This role would be a great opportunity for you if you enjoy working with customers, supporting and working withina team, self-managing your own workload and time, enjoy organisation and working with a high attention to detail in an administration function.

**What will I do on a daily basis?**
- Take incoming telephone queries, make and take customer bookings.
- Ensuring customers are kept up to date throughout the time their vehicle is with us.
- Meet and greet the customers and support the Service Team where necessary.
- Create invoices and jobcards and ensure the bookings diary is up to date.

We operate 159 franchise dealerships representing 25 manufacturer car, van, truck and bike brands across 37 counties in England and Wales.

Marshall Motor Group is backed by the Constellation Automotive Group, the UK and Europe’s largest market-leading integrated digital car marketplace. The Group operates some of the most well-known brands in the automotive industry including WeBuyAnyCar, BCA and cinch, who together employ over 16,000 people across 12 countries and provide services that involve over 11 million different vehicles each year.