Costumer Service Assistant
3 months ago
Are you great with people and enjoy providing excellent customer service? If so, the MISS'D CALL LTD is the place for you.
Your primary responsibility will be to provide outstanding customer service and support to callers.
You will handle a high volume of incoming and outgoing calls, addressing customer inquiries, resolving issues, and providing accurate information.
Within the team they provide excellent customer service to a wide range of clients on a day to day basis.
You will need to be a real people person with a positive attitude to be part of a great team.
Previous experience working in a customer service environment would be ideal but your passion to deliver outstanding customer service is what we want.
The working hour pattern for this role is Monday to Friday 9am-5pm.
Key Responsibilities:
- You will be answering inbound calls from multiple clients.
- Working individually to meet personal productivity targets/goals
- Providing excellent customer service to clients and their employees
Key Musts:
- Excellent team player
- Fast learner
- Competent computer skills
- Excellent communication skills, both written and verbal
- Experience in customer service
In return, we will give you some great benefits:
- 25 days holiday, plus the bank holidays
- Your Birthday day off
- Wellness days
- Healthcare Cash Plan
- Life assurance
- Pension matching up to 3%
- Income protection
- Employee assistance programme
While this role will be worked remotely, you must work from home and must have a very quiet location.
So, if you fancy joining a workplace which strives to make a difference, moves at lightning speed and is a little bit unique, we'd love to hear from you.
**Salary**: £27,000.00-£31,000.00 per year
**Benefits**:
- Company pension
- Free parking
- Life insurance
- On-site parking
- Work from home
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Loyalty bonus
- Performance bonus
- Yearly bonus
Ability to Commute:
- East Malling (preferred)
Ability to Relocate:
- East Malling: Relocate before starting work (preferred)
Work Location: In person
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