Front of House Member Host

3 weeks ago

Bristol, United Kingdom The Office Group Full time

If you've got at least a year's worth of experience in retail or a customer-facing related role, we'd love to hear from you.

We're on the lookout for confident and engaging individuals to join our Front of House team (known as Member Hosts) to provide exceptional experiences for our members and their visitors across our London locations

**Requirements**:
This role is for you if
- You love engaging with new people from all walks of life and being the first face of TOG. You get a kick out of making connections and helping others. You don't get flustered with questions, phone calls or the unknown.
- Helping others gives you a huge sense of accomplishment - from planning and delivering "random acts of kindness" to surprising our members, to organising mouth-watering catering parties and being responsible for the smooth running of our building's big and small day-to-day successes.
- You're a great team player and know just the right things to say to foster harmony and build bridges with people in and outside of the business. The success of TOG isn't a one-man job - you'll work in together with a variety of other departments to keep our spaces running and buzzing.
- You love to problem-solve. You're a thinker, a do-er and aren't afraid to get creative with solutions for your client's needs.
- You're not looking for an ordinary 9 to 5 desk job. Every day holds something different in store - one day, you might be conducting fire alarm tests or solving IT issues, and the next you could be setting up a meeting room for 70 people and preparing catering. This truly is a hands on role
We'd love to hear from you if you've got
- At least 1 year of relevant retail and/or customer service experience
- A-Level qualifications or a minimum of 3 GCSE's at C grade (or equivalent)
- Outstanding communication and interpersonal skills
- A great knack for multi-tasking and juggling priorities
- A comfortable working knowledge of MS Office tools - particularly in Word and Excel
- A brilliant self-starter nature to work independently as well as part of a team
- A "work hard, play hard" attitude

**Benefits**
- Pension Plans
- Life Assurance
- Training & Development
- Employee Assistance Programme - Counseling
- Childcare Voucher Scheme

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