Care Navigator

3 weeks ago


Leicester, United Kingdom Spirit Health Full time

**Care Navigator**

**Spirit Primary Care
Are you passionate about people receiving care when they actually need it?

Spirit Primary Care are looking to transform and revolutionise how services are delivered. With a focus on collaboration across practices, the development of more effective triage services and the increased use of new technology, we will improve the experience of Primary Care for both staff and patients.

Join us on our mission to deliver a service where patients quickly and easily receive the right care from the right person, at the right time, in the right place.

This isn’t just our mission for patients, it is designed with our people in mind too, to ease the pressures and demands of the 8am morning rush

**Tell me more**
- Part-time and full-time opportunities available
- Competitive pay
- Fabulous Employee Benefits Package
- Generous holiday allowance
- Access to NHS pension*
- Making a difference - become part of the launch for a brand new service

This is an amazing opportunity to join us as a Care Navigator at our Primary Care Hub based in Leicester.

Working closely with an expert Clinical Lead, you will coordinate patients daily, ensuring they are given access to the right care, by the right person, in the right place, when they need it.

As the team responsible for booking appointments for all clinicians, you will bring your skills and experience to life by:

- Ensuring appointments are allocated to the most appropriate caregiver, at the right location, at the right time, aligned to the patients care needs.
- Where appropriate, signposting patients to alternative care and/or provide self-management advice and support.
- Triaging patients, digitally or otherwise under the supervision of a GP Clinical Lead to ensure all appointments allocated are appropriate.
- Being the first port of call for external support services, e.g. District Nurses, to ensure their requests for care are appropriately triaged.
- Being the direct point of contact for all Spirit practices to ensure their requests for care are appropriately triaged.
- Contributing effectively to overall KPI targets.

**Why us?**

At an exciting time for redefining Primary Care, you will join us on journey as we transform services. We are passionate to learn, grow and collaborate to be the best we can be for our patients and our people.

With an effective triage service at the forefront of the service, you will have the opportunity to really bring your true skills to life with every patient. These are exciting times - come and join us

**Interested?**

We are an equal opportunity employer



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