Operations and Logistics Specialist

6 months ago

Cambridge, United Kingdom Arm Full time

Join the Strategy and Ecosystems Group (STE) in the Cambridge Logistics team as an Operations and Logistics Specialist. You will help maintain material descriptions, bills of materials, sales status, and other material amendments in our enterprise systems. Effective logistics is central to the successful compliant delivery of Arm product to our customers, whether internal or external to the organisation. You will be working with outstanding teams in a wide-ranging environment, interacting with senior leaders and teams across the business.

The Logistics team has a wide range of backgrounds, and they play a leading role in our multi-disciplinary group, taking accountability for getting products from point of concept to deliverable goods. This is achieved by close collaboration with Commercial Fulfilment, Trade Compliance, Product and Project Management and by working with and providing support to the licensing and logistics managers in the team. Write your Job Description here or search the Document library (Everyone's) for similar roles to be used as a base. We are trying to display the essence of the job, by describing goals, responsibilities, objectives, and contributions as shown in below topics rather than a long list of tasks and activities. This is another opportunity to distinguish your role from competitors and help them visualize what the day-to-day would look like. (Visit Knowledge Article to know more about how to write an effective job advert). Let's ensure we follow this template across all Job Descriptions to maintain consistency.

**Job Overview**:
To be considered for this role, you will have a good understanding of the management of business operations and customer relations in an organisation. Excellent interpersonal, presentation and communication skills are also a requirement. You will be willing to be flexible and accept new challenges.

As a group, we’re focused on continuous improvement of process, ways of working and engineering efficiency, and we use metrics to drive improvement initiatives in those areas. You will be encouraged to be very pro-active in identifying and driving through changes and improvements across the organisation.

**Responsibilities**:

- Maintain relationships with partners such as suppliers and engineering teams to help ensure delivery to product roadmaps.
- Work with Customer Relationship Management systems to support our customers.
- Drive effective data processing and real-time information flow.
- Engage with business functions such as Procurement, Sales, Legal and Finance.
- Work actively to help continually develop and improve our processes and practices.
- Have excellent organisational skills, a can-do attitude.

**Required Skills and Experience**:

- Enterprise software system such as SAP.
- Generating reports and data analytics.
- Handling online service requests and planning of data update tasks.
- Sales and customer service.

**“Nice To Have” Skills and Experience**:

- Customer relationship management tools like Salesforce.
- Commercial and Open Source licensing processes.

**In Return**:
Arm is an equal opportunity employer, committed to providing an environment of mutual respect, where equal opportunities are available to all applicants and colleagues. Arm prohibits discrimination or harassment of any kind based on race/ethnicity, religion, national origin, age, sex, sexual orientation, gender, gender identity and expression, disability, neuro-diversity, pregnancy, medical condition, marital status, citizenship status, military/veteran status, as well as those characteristics protected by applicable laws, regulations and ordinances

LI-JB1

**Accommodations at Arm**:
**Equal Opportunities at Arm**:
Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of any characteristic.

**Hybrid Working at Arm**:

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