Access Control Operative

4 weeks ago

Torpoint, United Kingdom Mitie Full time

**Job Overview**:
**BAACS** **Access Control Operative -RNSMS**

An opportunity to join an experienced, versatile team, delivering first class administration services to our world class Armed Forces personnel.

**Position Overview**

Based in HMS RALEIGH, the role consists of manning the reception desk and controlling all visitors to the RNSMS, both civilian and uniform and maintaining the integrity of the building.

Primarily responsible for the integrity of the Royal Naval submarine School (RNSMS) and monitoring personnel wishing to enter the premises throughout the day in the pursuit of a consistent, successful and timely service delivery in accordance with current MoD regulations and contractual requirements of the Hestia SW Contract DIO Booklet 3, T29.

**Main Duties**
- Provide a reception desk facility for 45 weeks of the year during programmed training term periods.
- Monitor and control access of all entitled personnel and ensure safe custody of passes at the point of entry.
- Prevent unauthorised entry through the validation of permission, reason, or clearance.
- Conduct the diligent opening/closing of the building including setting of the alarm systems.
- Be the first point of contact for general enquiries and all persons wishing to enter the facility.
- Monitor networked building services and security alarms, reacting and implementing emergency procedures when necessary.
- Liaise with the Building manager/SHEF co-ordinators as required for the purposes of building management and safety of personnel.
- Control signatory logs, including the issue and security of keys.
- Other reasonable tasks as required; this could include cover for staff and other building management and access control duties.
- Greet visitors and arrange refreshments for visitors in accordance with JSP 915.
- Maintain a high standard of appearance of the Head of Establishments/nominated Senior Officer's offices.
- Arrange alternative cover for Personal Assistants.

**What we are looking for**:

- Excellent organisational skills, with strong customer service skills.
- A strong team player and able to use own initiative.
- Credible verbal and written communicator with the ability to develop close working relationships.

**Additional Information**

Proof of right to work in UK essential

The Contract operates a 37.5 hour working week between the hours of 0730 and 1700 Mon to Fri only.

Required to wear approved company work wear.

**About the company**

Mitie is a business of 77,500 colleagues making us the UK's leading facilities management company. Mitie's vision is to work together to deliver the exceptional, every day. It is a commitment we make to our customers day in, day out. We are built on integrity and trust. We always go the extra mile to get the job done.

We champion diversity and inclusion and have six employee networks offering supportive spaces for military veterans, parents and carers, LGBTQ+, women, disabled colleagues, and for all races and ethnicities. Mitie has a comprehensive and practical approach to achieving net zero carbon. A wide variety of benefits are available to employees, including additional leave purchase, Give as You Earn, Salary Finance, Save as You Earn, Share Incentive Plan, Cycle to Work, purchase of private medical cover, life cover, technical equipment, childcare vouchers, and more. A reward and recognition scheme is in place and a wide variety of high street discounts are available to claim. There are career pathway opportunities, such as workplace apprenticeships and leadership development programmes, and an offer is made to ‘give back' to the community during paid time. Please ask more about these benefits at interview.

**Additional information for internal applicants

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