Current jobs related to Ferry Controller - Torpoint - Anonymous
-
Ferry Supervisor
4 weeks ago
Torpoint, United Kingdom Anonymous Full timeFerry Supervisor | Torpoint, Cornwall | An average of 37 hours per week | £36,142 per annum, progressing to £40,733 per annum Our client is seeking to appoint a Ferry Supervisor to join the team at the Torpoint Ferry. This is a dynamic and safety critical role in a unique environment and an exciting opportunity for a confident individual with excellent...
-
Ferry Crew Cleaner/Relief
1 month ago
Torpoint, United Kingdom Anonymous Full timeFerry Crew Cleaner/Relief | Torpoint, Cornwall | 37.4 hours per week (37 hours per week and 0.4 hours contracted overtime) | £29,259.96 per annum Our client is seeking to appoint a Ferry Crew Cleaner/Relief to join the team at the Torpoint Ferry. This is an exciting opportunity for a confident individual with good communication skills, to provide excellent...
-
Ferry Crew Cleaner/Relief
1 month ago
Torpoint, United Kingdom Cameron Clarke Associates Full timeFerry Crew Cleaner/Relief | Torpoint, Cornwall | 37.4 hours per week (37 hours per week and 0.4 hours contracted overtime) | £29,259.96 per annumOur client is seeking to appoint a Ferry Crew Cleaner/Relief to join the team at the Torpoint Ferry. This is an exciting opportunity for a confident individual with good communication skills, to provide excellent...
-
Torpoint Ferry Operations Assistant
2 weeks ago
Torpoint, Cornwall, United Kingdom Cameron Clarke Associates Full timeJob Summary:Cameron Clarke Associates is seeking a highly skilled and experienced Ferry Crew Cleaner/Relief Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the cleanliness and maintenance of our ferry infrastructure, providing excellent customer service, and supporting the safe and efficient operation...
-
Torpoint Ferry Operations Assistant
2 weeks ago
Torpoint, Cornwall, United Kingdom Cameron Clarke Associates Full timeJob Summary:Cameron Clarke Associates is seeking a highly skilled and experienced Ferry Crew Cleaner/Relief Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the cleanliness and maintenance of our ferry infrastructure, providing excellent customer service, and supporting the safe and efficient operation...
-
Ferry Crew Cleaner/Relief Specialist
2 weeks ago
Torpoint, Cornwall, United Kingdom Cameron Clarke Associates Full timeJob Summary: We are seeking a highly skilled and experienced individual to join our team as a Ferry Crew Cleaner/Relief Specialist. This is an exciting opportunity to work in a unique environment, providing excellent customer service and contributing to the smooth operation of the Torpoint Ferry.Key Responsibilities:Carry out routine cleaning to a high...
-
Ferry Crew Cleaner/Relief Specialist
2 weeks ago
Torpoint, Cornwall, United Kingdom Cameron Clarke Associates Full timeJob Summary: We are seeking a highly skilled and experienced individual to join our team as a Ferry Crew Cleaner/Relief Specialist. This is an exciting opportunity to work in a unique environment, providing excellent customer service and contributing to the smooth operation of the Torpoint Ferry.Key Responsibilities:Carry out routine cleaning to a high...
-
Marine Cleaning and Maintenance Professional
2 weeks ago
Torpoint, Cornwall, United Kingdom Cameron Clarke Associates Full timeJob Summary:Cameron Clarke Associates is seeking a highly skilled and experienced Ferry Crew Cleaner/Relief Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the cleanliness and maintenance of our ferry infrastructure, providing excellent customer service, and supporting the safe and efficient operation...
-
Marine Cleaning and Maintenance Professional
2 weeks ago
Torpoint, Cornwall, United Kingdom Cameron Clarke Associates Full timeJob Summary:Cameron Clarke Associates is seeking a highly skilled and experienced Ferry Crew Cleaner/Relief Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the cleanliness and maintenance of our ferry infrastructure, providing excellent customer service, and supporting the safe and efficient operation...
Ferry Controller
3 months ago
Ferry Controller | Torpoint, Cornwall | Full Time| £36,526 per annum, progressing to £39,059 per annum
Our client is responsible for the management, operation, maintenance and administration of the two crossings over the River Tamar – Tamar Bridge and Torpoint Ferry. With approx. 26,000 vehicles travelling with them every day, they play an important part in the local infrastructure, creating a link between Plymouth, Devon and South East Cornwall.
The ideal candidate will have experience of working within the marine environment and with marine engineering, experience of managing staff, be adaptable, quick thinking and operate well under pressure.
This role requires a strong understanding of health and safety and excellent customer service skills. Controllers must lead by example, providing people management, passenger safety management and routine supervision of the passenger vessel. This includes a significant contribution to the safe, reliable and efficient delivery of the ferry service.
Are you the right person for the job?
Good level of general education i.e. GCSE Maths. English
Excellent communications skills
Supportive change management
Ability to respond positively to changing operational demands
Ability to develop and maintain a good working relationship amongst colleagues
Pro-active and assertive
A minimum of two years’ experience (FTE) working in a customer service environment and a good understanding of how to deliver excellent customer service
Experience in inspecting work sites against set standards e.g. cleaning or Health and Safety standards
Significant experience in managing staff performance, setting improvement objectives, delivery of appraisals
Ability to make independent decisions, motivate staff in challenging circumstances and give clear instructions to employees when unexpected events occur
Working with staff rotas
A high level of accurate and objective reporting, with complimentary writing ability, including a strong competency in using MS Office software including Word, Excel and MS databases (or equivalents)
Practical experience in applying internal policies and working as part of a team
What will your role look like?
To start up, moor, shut down and secure ferries in accordance with laid down procedures.
To control the ferry across the river in accordance with internal and external policies, procedures and safety considerations. Work with the Ferry Supervisor to maintain the published timetable, but use judgement to facilitate emergency services or unusual traffic demands.
Maintain monitored communications with Ferry Supervisors, Port Authority, other vessels and ferry crews with UHF/VHF radios. Monitor and use the onboard CCTV systems.
Safely land assigned ferry on slipways to facilitate safe embarkation/disembarkation of traffic and foot passengers.
Communicate and interface with the travelling public when required ensuring ferry bylaws and regulations are followed.
To direct crew and passengers in the event of a breakdown or emergency. To assist with emergency situations as detailed in Tamar Crossings policies and procedures - these duties include using and working with ropes, lifebuoys, buoyancy aids, manual valves, hoses, fire extinguishers and related equipment. This includes requirements to carry equipment and transit escape ladders and hatches.
To take charge and direct the embarked crew as required, overseeing all aspects of the ferry operation. Act as the first level supervisor for the crew in accordance with company policies and operating procedures, including discipline, performance management and appraisals.
At night, when no Ferry Supervisor is on duty, liaise with emergency services, ferry management and ferry technical support staff as appropriate.
What can you expect in return?
Regular pay award for all employees negotiated by the National Joint Council (NJC)
Local Government Pension Scheme – employer and employee contributions - currently 20% employer contribution
A minimum of 25 days annual leave (or hours equivalent), pro-rata to contract, plus public/bank holidays
Staff travel card for free crossings of the Tamar Bridge and the Torpoint Ferry
24/7 access to Employee Assistance Programme for you and your family
Access to a Bike2work scheme
Family friendly policies including shared parental leave, contractual maternity, paternity and adoption
Uniform and PPE provided – washing and drying facilities available for use on-site
Learning and Development Opportunities
What’s next? It’s easy Click “APPLY” now We can’t wait to hear from you
Your data will be handled in line with GDPR
