Desktop Support Specialist, End User, Manchester

1 week ago


Manchester, United Kingdom Pearson Carter Full time

**Desktop Support Specialist, End User, Manchester, £32,000**

Pearson Carter are currently working with one of the most reputable companies in the education sector. They are looking to grow their team as the company is growing at a rapid rate. They are looking for someone who has experience with Desktop Support (SCCM/Intune).

They offer an excellent salary of up £32K depending on experience + The role will require someone to be in the Manchester office 5 days a week at the start but will go down to 3 days after training.

Get in touch if you are looking for your next opportunity

**Responsibilities**:

- Manage the Desktop Support queue in ServiceNow, ensuring Incidents, Requests,
- Problems and Changes are resolved within SLA/OLA or escalate accordingly, in line with business needs.
- Point of escalation for other IT Support team’s

**Experience**:

- Demonstrable knowledge of the Microsoft Desktop Optimization Pack (MDOP) technologies and Microsoft Deployment Tool Kit (MDT) knowledge
- Knowledge and experience of ticket management principles
- Incident and Request management using an ITSM tool.
- Some level of experience working with SCCM/Intune.

**Salary**

They offer an excellent salary package: £28,000-£32,000 + Office based 5 days a week during learning and training then after 3 days a week + other great benefits.

**Location**

The Microsoft Dynamics AX/F&O end user client has got an office in Manchester, the role is Office based 5 days a week during learning and training then after 3 days a week.

Applications are welcome from professionals with Desktop Support experience.

**How to Apply**
- IT Support, Desktop Support, Desktop, Microsoft, Office 365, Windows, SCCM/Intune ,Education, Education Sector, End user, Berkshire, Reading, Wiltshire, Oxfordshire, Surrey Warwickshire, London, Worcestershire, Oldham, Herefordshire, Shropshire, Manchester Birmingham, Rochdale, Greater Manchester, England, UK_

**Job Overview**:
**Location**: Manchester, UK-
**Job Title**: Desktop Support Specialist, End User, Manchester, £32,000-
**Salary**: £28000 - £32000


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