Customer Service Apprentice
2 months ago
**Main duties & Responsibilities**:
Take telephone orders from customers
Resolve queries made by customers regarding their orders
Provide administrative support other office staff
Process customer orders
File and retrieve information and documents
Answering the main line telephone
Providing cover for other sales staff
Any other administrative duties as assigned by your line manager
**Desired skills**:
Problem solving skills are essential
Must be able to multi-task and work on your own initiative
Computer literate with a good knowledge of Microsoft Office, particularly Word, Excel and Outlook
Excellent attention to detail
**Desired Personal Qualities**:
Enthusiastic
Flexible
Professional
Willing to learn and use initiative
**Desired Qualifications**:
3 GCSE’s at Grade A-C or 4-9 including Maths & English
**Future prospects**:In-house training will be provided with the opportunity for further progression
Tagged as: Apprenticeship
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