Customer Service Apprentice

2 months ago


Huyton, United Kingdom St Helen Chamber Full time

**Main duties & Responsibilities**:
Take telephone orders from customers

Resolve queries made by customers regarding their orders

Provide administrative support other office staff

Process customer orders

File and retrieve information and documents

Answering the main line telephone

Providing cover for other sales staff

Any other administrative duties as assigned by your line manager

**Desired skills**:
Problem solving skills are essential

Must be able to multi-task and work on your own initiative

Computer literate with a good knowledge of Microsoft Office, particularly Word, Excel and Outlook

Excellent attention to detail

**Desired Personal Qualities**:
Enthusiastic

Flexible

Professional

Willing to learn and use initiative

**Desired Qualifications**:
3 GCSE’s at Grade A-C or 4-9 including Maths & English

**Future prospects**:In-house training will be provided with the opportunity for further progression

Tagged as: Apprenticeship


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