Senior Regional Business Partner

2 weeks ago

Maidenhead, United Kingdom Volvo Cars Full time

**Looking for more than a job?**
A job with meaning is more than a job. Creating the kind of positive change, we’re planning will need the skills of the world’s most talented people. In this role, you’ll have the opportunity to affect your future and that of millions of others in ways you may never have thought possible. Curious? We hope so.

**What’s in it for you?**
People are at the heart of our business. We want you to innovate, challenge and build a career at Volvo Cars. In return we offer hybrid working to allow for greater flexibility and work-life balance, further enabling us to reduce our environmental impact and support your personal circumstance. In addition, we offer flexible working, 15 days per year to work from any location in the world, 24 weeks enhanced parental leave and 28 days annual leave plus 4 fixed and 4 flexible bank holidays which you can use to support your personal beliefs at any time of theyear. We also have a flexible benefits platform in which you can buy additional holiday and take advantage of family savings and shopping discounts. A preferential car lease scheme for employees and family members to utilise along with health & wellbeing initiatives, charitable giving days alongside personal growth and career development opportunities.

**What you’ll do**
Reporting to the Senior Network Operations Manager, you will act as the primary senior point of contact for our retail partners within a defined region / investor group. Responsible for driving performance through our network to maximise sales and profitability, including new and used cars, parts and accessories. You will be responsible for coordinating, collaborating, and gaining input as and when required from specialist areas, including Business Management, Inside Sales, Order Management, Aftersales, VCFS, Competence Development and B2B Teams, ensuring all Retailers under your jurisdiction achieve their maximum potential. You will drive the consumer experience into the heart of all network operations as well as having P&L ownership and accountability for all of your Retailers.
This highly impactful role is to ensure we deliver outstanding representation, consumer experience and financial through our physical retail network within an omnichannel world.

**Key responsibilities include**:

- Leading the execution of the retailer network strategy and changes within your region.
- Lead, motivate and inspire the retailers to deliver class leading business results.
- Set and deliver retailer targets and create network engagement with Volvo Car UK commercial objectives.
- Drive and deliver a performance management culture that continuously improves the retail network.
- Balance the commercial requirements of both new and used cars sales and aftersales business in equal measure.
- Recognise and forecast market trends, and the required measure to take advantage of/or combat the trend
- Take sole responsibility for delivering VCUKs commercial objectives with the Retailers under your jurisdiction
- Take the lead on setting Retailer trading terms/remuneration in conjunction with other specialist areas
- Deliver a performance management culture that continuously improves the retailers within a region
- Effectively lead strategy, execution, and optimisation of your business area to ensure Sales & After Sales delivers against the annual plan and budget.
- Lead the retailer reviews in your region as well as keeping the senior management team updated on key achievements and remedial action required.

**What you‘ll bring**
You will be experienced in communicating and negotiating at the most senior levels with a proactive approach and confident with liaising at senior management level. You will possess a track record of delivering against targets, monthly and quarterly, and be able to understand the KPIs that drive sales (cars & parts) both in the sales and aftersales arenas. Comfortable using initiative to take decisions within governance framework you will be experienced in sales and aftersales, in an automotive environment, ideally with Retailer experience at senior level. You will need to thrive under pressure and display a resilient and positive outlook in what can be a highly pressurised environment.
A supportive team player capable of working autonomously and remotely you will have excellent communication, negotiation and influencing skills and a proven track record of developing and managing relationships with senior stakeholders. You will need a detailed understanding of both sales and aftersales strategy, driving the value chain to maximise retention and revenue. It is essential that you can speak from a position of knowledge about Retailer operations, process optimisation, and financial performance and have experience of, or the ability to own and balance the profitability of the retail network alongside the P&L contribution to Volvo Car UK from your region.
It is essential that you are comfortable with pushing boundari

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