Transport Support Operator

2 days ago


Lincolnshire, United Kingdom Fowler Welch Full time

**Company Description**

Fowler Welch - a multi-award winning logistics provider who deliver a range of products and services to retailers and wholesalers across the nation. We live by a simple set of values: to delight our customers, maximise our efficiency, be socially responsibleand promote being an employer of choice.

We are looking for a full time Transport Support Operator - Nights, to join the team at our Spalding site.

Shift Pattern: 4 on, 4 off, although a degree of flexibility is required in order to meet the demands of the business.

You will support the performance of the transport function in delivering an efficient, compliant and service-driven operation.

If you have a strong attention to detail and are well organsied the role of Transport Support Operator could be for you
- Despatching outbound drivers, ensuring that correct paperwork is issued, and that all instructions regarding collections and deliveries are clear and understood.
- Monitoring of vehicle progress at all stages of its journey utilising appropriate systems of telephone.
- Ensuring any delays or issues potentially affecting performance are escalated
- Utilise customer or retailer systems to ensure that bookings are made, amended, or progress updated as necessary
- Assist in resolving operational issues as appropriate, liaising with drivers, customers, delivery points or other stakeholders as required.
- Collating and presenting KPIs or other operational information
- Liaise with internal departments as required to ensure performance is optimised
- Assist other operational departments as directed to ensure operational or legal compliance is to the highest standard.

This list is not exhaustive and the job holder may be require to undertake other duties.

**Qualifications**
- GCSE Education or equivalent

**Experience**:

- Experience of working with people.
- Working to challenging deadlines in a pressurised environment
- Using IT packages including Microsoft Office Word and Excel
- Experience of organising work activity.

Desirable
- Office working environment experience, ideally gained within an FMCG environment
- Experience of working in an administrative capacity
- Basic geographical knowledge of the United Kingdom
- Basic understanding of cost management

**Additional Information**

We believe our employees are the driving force behind our success, which is why we offer a wide range of benefits which include - but are not limited to - the following:

- Competitive salary and holidays
- Life Assurance
- Pension scheme
- Access to our benefits platform: discounts on high street retailers, utilities, holidays and cinema tickets
- Health cash plans: Hospital, dental and optical
- Training and development with career progression opportunities and MANY MORE

When our staff have passion for what they do they work with more care and attention which is reflected to our clients, Click APPLY NOW to #JoinOurWinningTeam and begin your career today


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