Part Time Sales Negotiator

7 months ago

Leeds, United Kingdom Hunters Estate Agents Full time

**About us**

Hunters Estate Agents is a small business in Leeds. We are professional, agile, professional, and our goal is to At Hunters, we believe in building lasting relationships. Not only with our clients but with our colleagues as well. We pride ourselves on developing our people and letting them grow alongside our business. Many of our managers come from within the company and the success stories are plentiful..

Our work environment includes:

- Modern office setting
- Food provided
- Modern office setting
- Relaxed atmosphere
- Flexible working hours
- On-the-job training
- Safe work environment
- Lively atmosphere

We have a position for a **PART TIME SALES NEGOTIATOR / OFFICE SUPPORT** initially for maternity cover with the possibility of a permanent position.

The Sales Negotiator will provide a high level of customer service whilst building relationships with colleagues and clients. You will be responsible for booking valuations, viewings and maintaining customer records. You will also be required to dress smartly according to company standard and present themselves in an appropriate manner when on an appointment.

The role will provide unrivalled levels of customer service whilst building relationships at all levels.

Most work will be in the office; however, a percentage may be out of the office conducting viewings when this is appropriate. Communications may also take place with staff members at other sales offices.

**Duties and Responsibilities**:

- Liaise on a day-to-day basis with customers and manage customer enquiries
- Book viewings using the company’s system
- Complete customer records and update records in the system
- Conduct accompanied viewings with clients and establish needs
- Encourage second viewings; offers etc where appropriate
- Enter customer viewing feedback on to the system
- Generate offers.
- Adhering to legislation progress offers to sale and completion
- Generate new business by booking valuation appointments
- Build relationships with colleagues and clients
- Manage and maintain daily all administrative systems and procedures.
- Liaise with clients and solicitors as appropriate to deliver excellent customer service
- Maintain an excellent standard of company records
- Work closely with other third-party operators where appropriate to exceed customer expectations
- Administer all responsibilities in the most cost-effective way and always operate within approved budgets and Company Policies
- Communicate the Company vision/values where appropriate to customers and third parties.
- Conducting valuations and instructions
- Undertake Sales progression
- Assist in training staff as required
- Any ad hoc requests made by senior management.

**Role Specific Competencies**
- Communication
- Teamwork
- Responsibility
- Trustworthy & Ethics
- Organised
- Self-motivated

**Knowledge & Experience**
- Experience in customer face to face dealings
- Experience in telephone communication
- Excellent attention to detail
- Proven success in organisation and efficiency with a good record of personal effectiveness
- The ability to meet deadlines
- Customer driven with a drive for results
- Some previous experience / understanding in sales
- Show respect for others and build relationships

**Training & Qualifications**
- 3 GCSEs at grade 4 or above (C or more in the old grading system)
- Hunters Academy Training endorsed by Propertymark (ARLA and NAEA) will be provided

**Key Communications**

All employees, Managers, Directors within the Sales team, customers, solicitors, and external suppliers if there is any. (The line manager will confirm this.)

We note that some of the feedback from Indeed isn’t that great, please know though that this is an independent Hunters Franchise, we have a brilliant working environment and very low staff turnover. You’d be joining a brilliant team

**Job Types**: Part-time, Zero hours contract

Pay: £12.50 per hour

Expected hours: 18 - 24 per week

**Benefits**:

- Bereavement leave
- Company events
- Company pension
- Free parking

Schedule:

- Overtime

Supplemental pay types:

- Bonus scheme

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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