Luxury Retail Store Manager

2 weeks ago

Stow On The Wold, United Kingdom BRELLIS RECRUITMENT LIMITED Full time

Superb new luxury retail fashion and lifestyle store opening in Stow

The Store Manager is a pivotal role within this wonderful, fast growing and incredibly popular brand, directly assisting the Regional Stores Manager in the smooth administration of our Store and overall commercial success of the retail outlet. With thisin mind, the Store Manager is required to embody the company’s values of being highly professional, efficient, well-informed and yet personable, with strong leadership skills.

Hours of work: Monday - Sunday, 37.0 hours per week. Additional hours outside these stated hours as required to meet the needs of the business.

Key Responsibilities / Accountabilities
- Leading the team at a high standard, achieving company KPIs, whilst maintaining the highest level of Customer Service.
- Developing and coaching the Retail Store team. Including motivation using both one to ones and team briefings.
- Prioritising personal and overall store objectives.
- Delivering proactive and innovative ways to maximise revenues and service standards.
- Organisation of periodic events / VIP days to promote the store.
- Work with the Marketing team to promote the store through a variety of channels.
- Creating weekly business reports at the request of the Regional Manager.
- Monitoring weekly stock levels.
- Handling customer queries.
- Responsible for cashing up, till reconciliation and banking on a daily basis.

**Requirements**:
Experience
- Strong customer-facing experience
- Sound experience of sales in luxury goods business
- Strong retail management experience
- Team management experience
- Proven commercial success in a retail environment

**Skills**:
- Strong leadership skills
- Strong communication skills - interpersonal, written and presentation
- Excellent product knowledge
- Good commercial and numerical skills
- IT skills - Microsoft Office, including reasonable Excel skills
- Excellent accuracy and organisation skills
- Initiative and strong follow through
- Ability to deal with people from all backgrounds confidently and with respect
- Ability to work well within a fast-moving environment

INDG

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