Customer Service/admin Assistant

2 months ago


Liverpool, United Kingdom Statement Drafting Services Full time

*THIS POSITION IS OFFICE BASED - LIVERPOOL CITY CENTRE**

Statement Drafting Services are a leading supplier to the legal industry of witness statement drafting, legal translations & interpreting, locus reports, client tracing and CFA explanation.

Our business growth continues and further positions have opened as a result.

Our bonus scheme is an attractive, successful and uncapped incentive and includes perks such as additional leave.

We are seeking an Admin Assistant to book telephone appointments with clients and schedule calendars. Strong time management, organisation and priority skills are required for this role.

The following skills will be required for the role:
Experience of Proclaim Case Management Software

Good, confident telephone manner essential

Proclaim experience preferred not essential

Post Litigation background preferred not essential

Excellent time management and multitasking skills required

Good IT skills required PDF, Word, Teams etc

Excellent English Vocabulary & Grammar
- Focused
- Organised
- Attention to Detail
- Motivated
- Excellent Time Management
- Target Driven
- Teamwork

37.5 hours per week

Office based, Liverpool city centre. Working hours will include Monday - Friday shifts of:
⏰ 8am - 4:30pm x 1

⏰ 9am - 5:30pm x 2

⏰ 10am - 6:30pm x 1

⏰ 11:30am - 8pm x 1

Saturdays are covered on a shift rotation of 1 in 6 (or less frequent) and a day in lieu is given on the following Monday in exchange for each Saturday worked.

Other benefits include 28 days annual leave per annum, company pension scheme & career progression/development.

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£26,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Profit sharing
- Unlimited paid holidays

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Loyalty bonus
- Performance bonus

Expected start date: 30/03/2023



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