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Dietetic Support Worker

3 months ago

Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

We are looking for a Dietetic Support Worker to work alongside the Community Clinical Dietitians to support patients living in the community in Torbay and South Devon. The clinical team provides a dietetic service and nutritional care to patients in their own homes, in care homes and other community settings. Patients require nutritional support orally or via feeding tubes (Home Enteral Feeding) and include frailty and older people with multiple long-term conditions. The HEF service covers adults and children.

This is an ideal post for someone with an interest in nutrition or has experience working in a care environment.

You will be a highly valued member of the team who is passionate about patient care, with excellent communication and administration skills, whilst working flexibly to support patients and each other within the team.

A proportion of your time will be spent in rural areas, and you must be able to travel independently and have access to a car on a daily basis.
- To support the day-to-day care of patients in the community who are tube fed or who are at risk of malnutrition (for example, unintentional weight loss, poor food intake). The adult patient caseload includes those who are housebound or who live in care homes. Patients have a wide range of clinical problems including dementia, frailty, pressure damage, COPD (Chronic Obstructive Pulmonary Disease), stroke, Motor Neurone Disease (MND), neurological problems, learning disability etc.
- To provide administrative support to the team of Community Clinical Dietitians and to help coordinate patient referrals received by the team.

Why Work With Us

About your new team and department
- This post is supervised and supported by the HEF and Community Clinical Dietitians and the Clinical Community Dietetic Team Lead.
- The team is based at Torbay Hospital with the Community Clinical team of Dietitians. The team work in a variety of community locations including schools and care homes.
- The Community Clinical Dietitians are a friendly, supportive, proactive, and professional team, which has increased in size over recent years following investment in a number of areas.
- The Community Clinical team is part of the wider dietetic team including Acute, Diabetes, Paediatrics, Lifestyles, and Cancer Services. The team has over 40 staff members - dietitians, dietetic support workers and admin support.
- The team is actively involved with training of student Dietitians from Plymouth University.

Communication and working relationships

Verbal and written skills to be able to communicate effectively on a daily basis with:

- Head of Nutrition & Dietetic Services and Dietetic Team Leads
- Dietitians, Dietetic Support Workers and student dietitians
- Multi-disciplinary team members including Nutrition Team
- Nutrition Nurse Specialists and HEF Multidisciplinary team (MDT)
- Paediatric MDT and Schools
- HEF Contract Provider and Nurses, Company Representatives and Managers
- Adult and Paediatric HEF Dietitians
- MND Coordinator, Palliative Care Teams and other Specialist Clinicians.
- Patients, parents and carers
- Care Homes
- Care Home residents and carers
- Community teams including intermediate care and community nursing.
- Primary care teams
- Nursing staff
- Admin and Clerical staff
- Other staff across the Trust, health and social care community.
- Nutrition Company Representatives
- Feed Manufacturers and Providers, included contracted HEF service provider

Planning and organisation

To provide administrative, clinical and project management support to the HEF and Community Dietitians.
To manage own caseload of selected patients with nutritional care plans and feeding regimens with support and supervision from the Dietitians.
To register and upload referrals which are triaged by Dietitians, and maintain up to date patient electronic notes using SystmOne
To communicate and liase with referrers about individual patients
To plan and organise own workload efficiently and to highlight any concerns to the Team Lead/ Head of Service.
To manage own time and organise diary, including agile working.
To organise meetings include the collation and distribution of agendas, taking and transcribing formal minutes, and room bookings.
To manage team diaries and appointments including meetings with outside nutrition company representatives.

Responsibility and accountability

To exercise judgement when dealing with enquiries from patients, carers, care homes and health professionals, understanding own limitations and when to seek support from other members of the team.
To cross cover some duties for other DSW with the Nutrition and Dietetics department or members of the Administration Team, when required.
To demonstrate initiative and motivation as a team player and be flexible in understanding the need to prioritise individual workloads and the workloads of colleagues.
To report any accident/incident/equipment defects/malfunction, or complaints to the Head of Servic