Entry Level Implementation Specialist
1 week ago
We’re looking for a System Implementation Specialist to join our Customer Success team. A customer’s journey begins the moment they join us and those first four weeks of implementation are crucial to demonstrating our commitment to their success and ensuring that their time-to-first-value is decreased.
Whilst our software is simple to use and setup, it is important that our customers are guided through the implementation process to ensure a successful roll out. This includes working with customers’ to prepare their HR data and their tech teams on setting up Single Sign on and SFTP/S data transfers.
Typically, implementation takes around four weeks and as part of this, regular project update calls are crucial to make sure that everyone is up to date.
- Project management of new customer implementations with regular project update calls, working alongside the Customer Success Manager who will oversee the relationship after they go-live. (You’ll be handling multiple implementations at the same time.)
- Training new customers to get the most out of their shiny new tech, to both end users and the HR Team.
- Working with new customers to guide them through the implementation process, system setup and data integrations (single sign-on and FTPS).
- Troubleshooting technical issues and queries during onboarding.
- Ensuring relevant technical resources & guides are made available & if needed, created.
Working with the wider Customer Success team to help identify areas for improvement
- Previous experience of implementing software systems ideall
- Project management of short-medium term projects (you do not need to have managed long, complex projects).
- Experience of importing / exporting data from systems and via CSV.
- Understanding of Single Sign On and S/FTPS.
- Technical problem solving
- using logic and methods to solve problems and come up with solutions
- Amazing interpersonal skills — able to quickly build and maintain strong relationships.
- Customer focus - being dedicated to meeting the expectations and requirements of customers and gaining their trust and respect.
- Time management and prioritisation — experience of working with multiple onboarding projects simultaneously, with different timescales and complexity..
- Detail orientated, whilst able to keep sight and focus on the bigger picture of a customer’s requirements and needs.
-
Entry Level Graduate Scheme
7 months ago
Ashford, United Kingdom Digby Morgan Full timesummary - _ ashford, south east_ - _ £30,000 - £41,000 per year_ - _ permanent_- specialism - graduate- sub specialism - business services- reference number - PR-1224131:SE:H - job details Entry Level Graduate Scheme (Sales, Customer Service and Account Management) Do you like facts? Fact Number 1 - Many students attend university with no discernible...
-
Entry Level Graduate Scheme
7 months ago
Ashford, United Kingdom Digby Morgan Full timesummary - _ ashford, south east_ - _ £30,000 - £41,000 per year_ - _ permanent_- specialism - graduate- sub specialism - business services- reference number - PR-1224131:SE:W - job details Entry Level Graduate Scheme (Sales, Customer Service and Account Management) Do you like facts? Fact Number 1 - Many students attend university with no discernible...
-
Entry Level Graduate Scheme
7 months ago
Ashford, United Kingdom Digby Morgan Full timesummary - _ ashford, south east_ - _ £30,000 - £41,000 per year_ - _ permanent_- specialism - graduate- sub specialism - business services- reference number - PR-1224131:SE:VV - job details Entry Level Graduate Scheme (Sales, Customer Service and Account Management) Do you like facts? Fact Number 1 - Many students attend university with no discernible...
-
Entry Level Graduate Scheme
7 months ago
Ashford, United Kingdom Digby Morgan Full timesummary - _ ashford, south east_ - _ £30,000 - £41,000 per year_ - _ permanent_- specialism - graduate- sub specialism - business services- reference number - PR-1224131:SE:M - job details Entry Level Graduate Scheme (Sales, Customer Service and Account Management) Do you like facts? Fact Number 1 - Many students attend university with no discernible...
-
Entry Level Graduate Scheme
6 months ago
Ashford, United Kingdom Digby Morgan Full timesummary - _ ashford, south east_ - _ £30,000 - £41,000 per year_ - _ permanent_- specialism - graduate- sub specialism - business services- reference number - PR-1224131:SE:R - job details Entry Level Graduate Scheme (Sales, Customer Service and Account Management) Do you like facts? Fact Number 1 - Many students attend university with no discernible...
-
Entry Level Graduate Scheme
6 months ago
Ashford, United Kingdom Digby Morgan Full timesummary - _ ashford, south east_ - _ £30,000 - £41,000 per year_ - _ permanent_- specialism - graduate- sub specialism - business services- reference number - PR-1224131:SE:GG - job details Entry Level Graduate Scheme (Sales, Customer Service and Account Management) Do you like facts? Fact Number 1 - Many students attend university with no discernible...
-
Entry Level Graduate Scheme
7 months ago
Ashford, United Kingdom Digby Morgan Full timesummary - _ ashford, south east_ - _ £30,000 - £41,000 per year_ - _ permanent_- specialism - graduate- sub specialism - business services- reference number - PR-1224131:SE:LL - job details Entry Level Graduate Scheme (Sales, Customer Service and Account Management) Do you like facts? Fact Number 1 - Many students attend university with no discernible...
-
Entry Level Freight Forwarder
11 hours ago
Ashford, United Kingdom Layka Recruitment Full time**Freight Forwarder - Entry Level** Would you like to hear about an opportunity in a dynamic and multinational organisation that prides itself on delivering operational excellence and looking after its employees? Come and join our family of Supply Chain Specialists, we would love to hearfrom you. You’ll need bags of enthusiasm, bundles of energy, the...
-
Data Entry
4 days ago
Ashford, United Kingdom Huntress Full timeData Entry - £11.33 per hour - Ashford - ASAP START Our client is looking to recruit a Data Entry Administrator to support the team with data entry and administration duties. Our client is looking for someone who is available to start ASAP on a long-term temporary basis. Duties will include: - Processing orders - Invoicing & resolving queries - Preparing...
-
Implementation Specialist
7 days ago
Ashford, United Kingdom Appspace Full time**About Appspace**: At Appspace, we're passionate about creating better work experiences for people everywhere, and we're looking for people that feel the same way. Our global office locations and flexible work culture help you work wherever and however you're at your best. Plus, we take the time to help you enjoy your work, build lasting connections, and...
-
Data Entry Specialist
1 month ago
Ashford, Kent, United Kingdom CV Library Full timeWe are seeking a highly skilled Data Entry Specialist to join our successful Fresh Produce supplier in Kent. This is an exciting opportunity to work as part of a dedicated team, ensuring the smooth supply of fresh produce across 7 days a week.Main ResponsibilitiesData Input: Manage the input of production runs and sales allocations from 3rd party providers...
-
Data Entry Administrator
7 days ago
Ashford, United Kingdom Huntress Full timeData Entry Administrator - Long term temporary role Immediate Start - £11.33 ph Our client is looking to recruit a Data Entry Administrator to support the team with technical data entry and administration duties in Ashford. This role will comprise of general administration duties to support the smooth running of the office as well as using various...
-
Technical Data Entry Administrator
4 days ago
Ashford, United Kingdom Huntress Full time**Technical Data Entry Administrator - Long term temporary role** **Immediate Start - £11.33 ph** Our client is looking to recruit a **Technical Data Entry Administrator** to support the team with technical data entry and administration duties in Ashford. This role will comprise of general administration duties to supportthe smooth running of the office...
-
SEN Coordination and Implementation Specialist
3 weeks ago
Ashford, Kent, United Kingdom Kent County Council Full time**About the Role**We are seeking an experienced SEN Coordination and Implementation Specialist to join our team at Kent County Council. The successful candidate will play a pivotal role in the implementation of The Balanced System for speech, language and communication needs in Kent.The ideal candidate will have Qualified Teacher Status, the National Award...
-
Entry Level
5 days ago
Ashford, United Kingdom Clarke Recruitment Solutions Full timeOur client in Ashford (Middx) is going from strength to strength and is now looking to add to their Customer Operations team. Being part of the Customer Operations team is an integral role and is pivotal to the success of our client's Busines. You will beexpected to take ownership of daily operational activities, support identify solutions and implement...
-
Adult Education Specialist
2 weeks ago
Ashford, Kent, United Kingdom New Appointments Group Full timeAbout the RoleThis role involves teaching ESOL and Functional Skills English across various levels, including entry level to Level 1, to students aged 16-19. Key responsibilities include ensuring inclusive content, lesson planning, and scheme of work updates. The successful candidate will provide support and guidance to facilitate student success and foster...
-
Financial Services Specialist
2 weeks ago
Ashford, Kent, United Kingdom TEMPLEGATE RECRUITMENT LIMITED Full time £40,000Job Title: Financial Services SpecialistWe are seeking a highly skilled Financial Services Specialist to join our team at Templegate Recruitment Limited.About the Role:The successful candidate will be responsible for providing administrative support in the financial services sector. This is an excellent opportunity for someone looking to develop their skills...
-
Primary Education Specialist
3 weeks ago
Ashford, Kent, United Kingdom Wayman Learning Trust Full timeWe are seeking a dedicated Primary Education Specialist to join our team at Wayman Learning Trust. As an EYFS Teacher, you will be responsible for inspiring and nurturing children in a Good primary school in Southeast England.The ideal candidate will have a strong academic record, QTS, EYTS, PGCE, and experience in teaching creative topic-based curricula....
-
Higher Level Teaching Assistant
4 days ago
Ashford, United Kingdom HR GO Recruitment Full timeHR Go Education are currently looking for a fixed-term, **Higher Level Teaching Assistant** for a fantastic secondary school based in Ashford! You will have the opportunity of working in a well-facilitated school with a large network of supportive staff. Team values are highly focused on within the school between students and staff - you will always be...
-
Ashford, Kent, United Kingdom Artemis Recruitment Consultants Ltd Full timeAbout the Role:We are looking for a highly organized and detail-oriented individual to join our team as an Administration and Customer Service Specialist. The successful candidate will provide administrative support to our Independent Financial Advisers team.Key Responsibilities:- Data entry and management- Provide excellent customer service- Assist with...