Parts Advisor

2 weeks ago


Port Talbot, United Kingdom Hitachi Construction Machinery (UK) Ltd Full time

**Job details**:

- Job reference
- 10518
- Date posted
- 19/04/2024
- Application closing date
- Location
- Port Talbot
- Salary
- £32,000 - £34,000
- Package
- Private Medical Insurance - Critical Illness Cover - Annual Leave of 24 days + Bank Holidays + Service days - Employee Assistance Programme - Death in Service - Pension Scheme
- Contractual hours
- 42.5
- Basis
- Full time
- Job category/type
- Parts
- Attachments
- Parts Counter Assistant.docx

**Parts Advisor (Port Talbot)**:

- Job description

**Be the difference when you work with us...**

**Your chance to join the UK’s number one excavator supplier**

For over 50 years, **Hitachi Construction Machinery (UK)** has been a leading provider of construction equipment and solutions, renowned for excellence and innovation. With a global presence and commitment to sustainability, we deliver top-quality machinery that empowers our customers to succeed.

**Benefits & Rewards**
- 24 days Annual Leave + Bank Holidays + option to purchase up to an additional 5 days
- Company Pension Scheme
- Critical Illness Cover
- Private Medical Insurance
- Employee Assistance Programme
- Death in Service
- Benefits Hub
- Cycle to Work Scheme

**Responsibilities**:

- Provide product information, recommendations, and guidance to customers to ensure they select the correct parts for their needs.
- Provide efficient parts back up to the service department and customers.
- Create new business and parts sales opportunities.
- Process parts orders for spare parts accurately and efficiently, ensuring timely fulfillment and delivery to customers.
- Perform a variety of warehouse duties including stock control, proficiently picking parts and restocking to maintain a suitable level of supplies.
- Generate accurate purchase orders based on requests.
- Establish prices and availability and produce documents for the dispatch of parts to the correct destination.
- Generate invoices, process cash and card payments, and provide assistance with billing enquiries as needed.
- Organise and maintain the parts storage area, ensuring cleanliness, organisation, and compliance with safety standards.

**Knowledge, Skills & Abilities**
- Essential_
- Demonstrable experience in similar Parts role.
- Previous experience using a Forklift Truck, or the ability to attain a FLT Licence (internal training to be provided).
- Good telephone manner.
- Excellent time management and communication skills.
- Be a forward-thinker with the capability to plan ahead.
- Ability to work under pressure and think on your feet to resolve issues that may arise.
- Desirable_
- Experience of working within the construction or manufacturing sector.
- Ability to build rapport quickly with peers and customers.

**Why Should You Apply?**

By joining Hitachi Construction Machinery UK as a Parts Advisor, you will not only contribute to the success of the company but also be part of an organisation that is revolutionising the construction equipment industry

You will gain valuable hands-on experience in parts operations, order processing, and maintaining a well-organised parts department. HCMUK is committed to investing in our employes’ growth and development. You will have access to career advancement opportunities and a supportive work environment that fosters personal and professional growth.



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