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Clinic Coordinator

4 months ago

Sutton Coldfield, United Kingdom Aesthetic Search Full time

**Job description: Clinic Coordinator**

This is a great opportunity to become a key member of an established award winning Skin Clinic in Sutton Coldfield (on the border of Birmingham). My client has continued to trade through all lockdowns building and supporting their skincare client base, which has trebled in size.

**Aesthetic Search is looking for someone who is passionate and obsessed about skin & wellbeing to boost client's confidence and changing lives. You must be comfortable with talking about skin & body related concerns to clients as you will be their initial contact when they make an enquiry.**

**About the Clinic**
- They are Obagi Ambassadors and have just won two Obagi awards in Feb 2023 and came 3rd in the region
- They are also a GOLD Environ skincare stockist and are currently No 1 in the UK.
- They specialise in treating acne, pigmentation and ageing skin concerns.
- They offer clients 14 week skin transformations which can be done remotely or in clinic. To achieve these results, they prescribe Obagi Medical, Environ skincare and Advanced Nutrition Programme.
- The clinical treatments they offer to support clients skin care includes the best NHS medical grade lasers such as Lynton Lumina for IPL & Fractional laser. They also have 3 month exclusivity on a 'brand new' medical device (Focus Dual) which they just launched that offers HIFU and Radio Frequency Micro-needling.
- They also offer Observ skin analysis to all their clients so they can support their clients through their skin transformations step by step, this creates the best job satisfaction you could wish for and essential marketing content.
- For unwanted hair, they have the worlds No1 pain-free laser hair removal Laser (Soprano Ice Platinum). It treats ALL skin tones with 100% safety record giving you and your clients peace of mind.
- They also have the celebrities’ favourite Lipofirm Pro for Inch Loss, body contouring and Skin tightening for the face and body.
- Experience of working in a clinic/aesthetics for 12 months
- Good IT skills working with all apple products
- Exceptional organisational and memory skills
- Passionate about the industry, offering a 5-star client experience
- A natural interest in skincare and wellbeing
- Professional, positive attitude

**Desirable knowledge**:

- Visia/Observ Skin Analysis
- Soprano Ice Platinum
- Radio Frequency Micro Needling
- Lynton Lumina
- Lipofirm Pro
- Obagi Medical Skincare
- Environ Skincare
- Peels
- IPL & Fractional Laser Skin Rejuvenation
- Laser hair removal
- HIFU
- Knowledge of vitamin A/Retinols, Hydroquinone, Tretinoin

**Role & Responsibilities**:

- Deliver 5-star customer services and fulfil all client requests to ensure their comfort, satisfaction & safety.
- Complete finance documents and payments.
- Advise clients on initial suitable treatments and products offered within the clinic.
- Ability to up-sell by introducing clients to additional and advanced treatments.
- Have a good knowledge and interest about skin and skincare.
- Handle cash take card payments.
- Ability to achieve sales targets for retail.
- Embrace change and have a natural interest in continual professional development and new equipment in the industry.

**Salary/Package**:
Hourly rate dependent on skill set and experience, plus generous commission structure. Monthly bonuses, incentives and commissions are also provided in addition to the hourly rate on retail.

**Salary**: From £11.50 per hour

**Benefits**:

- Company pension
- Employee discount
- Flexitime
- Store discount

Schedule:

- 8 hour shift
- Flexitime
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus

Work Location: In person

Reference ID: Clinic Coordindator - Sutton Coldfield

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