Support Medical Secretary

3 weeks ago


StokeonTrent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

An exciting opportunity has arisen for two Support Medical Secretary within the Heart Centre admin at The University Hospitals of the North Midlands Trust (UHNM).

This is an exciting post for someone with Medical secretarial experience. Previous experience of working within a Medical Secretary environment is essential.

The post holder will need to demonstrate good communication skills, flexibility, reliability and have an organised approach to work. Working as part of a team of Medical Secretaries, you will support with the management of waiting lists, typing of clinical letters, theatre scheduling, clinic utilisation along with daily office duties as required by the clinical team.

The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway.

The post will be based at Royal Stoke University Hospital but may require cross site working and there may be a need for the post holder to travel between Royal Stoke University Hospital (Stoke-on-Trent) and the County Hospital (Stafford) sites.

UHNM is one of the largest Trusts in the country, and a teaching hospital in collaboration with nearby Keele University. Extensive transformation and development projects have been completed in recent years making this Trust one of the most exciting and innovative places to work. The main site is situated just 5 minutes from Junction 15 of the M6, providing excellent transport links north, south and east, together with immediate access to the beautiful countryside of Staffordshire, Shropshire and the Peak District.
- Communication & Relationships Skills

There is a requirement to exchange verbal and written information with patients, staff and carers, requiring tact and diplomacy. The post holder will be expected to deal with queries from anxious patients and carers.
- Responsibility for handling telephone and other communications with sensitivity and confidentiality using personal judgement to assess each situation and to deal with accordingly.
- To deliver a high standard of communication to build and maintain good working relationships
- To deliver a high standard of typing.



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