Customer Advisor

1 week ago


Cambridge, United Kingdom Interaction Recruitment Full time

Customer Support Advisor / Customer Service Advisor
Over, Cambridge
£23,000 - £25,000
An opportunity to work within a fast-paced customer services environment has become available with our client. Their customer support team is an integral part of the business and they believe that exceptional customer service is key.
Excellent Benefits
- hybrid working
26 days holiday plus Bank Holidays
private medical
profit share
on-site parking
This role would suit someone who loves working with customers, enjoys talking with people and has a desire to go "above and beyond" to ensure customer satisfaction.
Working within a team of 8, you will be responsible for a range of customer related tasks, to include order processing, dealing with enquiries, chasing deliveries and CRM management. You will work closely with both internal and external parties
Previous experience within an office-based customer service environment
A proactive mindset and have a desire to offer exceptional service to customers in a timely manner
Excellent IT skills
Great attention to detail
Fantastic telephone skills
An interest in science related or medical fields, or experience in working within a role which has links to these areas
Our client can offer great career prospects, excellent benefits and an opportunity to be part of an employee owned business.
For more information please apply



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