Attendance Officer

4 weeks ago

Barking, United Kingdom Waltham international College Full time

Waltham International College is a provider of Higher and Further Education for adults that aims to integrate the talents of its students with their visions and aspirations to support them in their success.

A position has become available for an Attendance Officer at the London Campus for an enthusiastic and motivated individual. You help to plan and organise student enrolment, and assessments and maintain student attendance records. This is an applicant-focused role and will require a level of service to students and external stakeholders. You will work closely with the head of registry, the Head of Higher Education, and the program coordinator. While ensuring the efficiency and effective delivery in accordance with the College’s strategies and policies which influence leading-edge practices.

**Reporting to the Registry Manager/Head of HE**

**Location**:Glebe House, Vicarage Drive, Barking, IG11 7NR. Occasional travel may be required

**Salary**:Competitive

**Contract**:Full time 40 hours a week and permanent role, occasional weekend work

**Qualifications/Experience**:

- Degree essential or equivalent;
- Excellent communication skills, both written and verbal
- Strong team player
- Admissions Experience within an educational environment
- Enhanced DBS

**Benefits**

Staff Social Events, including sports and games night

28 days holiday Pro Rata

Annual Salary Reviews

Career Development Support

**Duties**

1. Assist with enrolment and re-enrolment of current and new students in the college

2. Collate data relating to attendance, and assessment results

3. Manage the student record, updating daily

4. Ensure data is accurate and kept confidential

5. Have knowledge of academic quality and standards policy and procedures

6. Identify students requiring support via attendance, circumstances, and assessment results and work closely with the Welfare Officer

7. Know and follow the student conduct process and procedures

8. Attend and input into the Student Management Committee

9. Monitor the performance of all students and strategic plan in place to support all learners

10. Assist in writing and update student progression reports

11. Regularly audit WIC internal databases in relation to students is current and accurate

12. Keep up to date with developments in Student Services

13. Liaise with tutors/module leads in relation to missed and extra class scheduling

15. Liaise with Leeds Trinity University Registry and Student Records team

**Person Specification**
- Ability to manage time effectively
- To prioritize workload
- To work as a team and individually
- To undertake training as required
- Effective communication, written and verbal across stakeholders
- Excellent organisational skills
- Attention to detail
- Customer Service Skills
- The capacity to work professionally and quickly under pressure, with tight deadlines.

**Responsibilities**:

- Greet and assist customers in a friendly and professional manner
- Provide information and answer questions about products or services
- Maintain cleanliness and organization of the store or facility
- Monitor inventory levels and restock shelves as needed
- Operate cash register and handle customer transactions accurately
- Follow company policies and procedures to ensure a safe and secure environment
- Educate customers on product features, benefits, and usage

**Requirements**:

- High school diploma or equivalent
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Strong attention to detail and organizational skills
- Basic math skills for handling cash transactions
- Ability to stand for extended periods of time

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Casual dress
- Company pension

**Education**:

- Bachelor's (preferred)

Ability to Commute:

- Barking (required)

Ability to Relocate:

- Barking: Relocate before starting work (required)

Work Location: In person

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