Medical Receptionist

5 days ago


Sunderland, United Kingdom Careersolve Full time

**Urgent**

Careersolve are recruiting for a **Receptionist**, this is a contract role to cover a period of 3 month however this could be extended.

The role will b based in **Sunderland or Washington.**

**Hours - 37.5 hours per week**

**Salary - £19,263.21 per annum**

To main purpose of this **Receptionist **role is to provide a comprehensive reception service to achieve an efficient and effective service in providing the best possible care to patients.

**The successful Receptionist** will:

- Greet people in a professional and courteous manner
- Pass on relevant information and answer queries
- Assist people to access the services they need
- Undertake a variety of reception duties to assist in the smooth running of the Practice

**Duties and Responsibilities of the Receptionist**:

- Answer the telephone as a priority
- Book/cancel appointments
- Take messages accurately and pass on in a timely manner
- Organise home visit requests
- Deal with general enquiries and complaints
- Give out pathology results
- Register new patients and temporary residents and make up paper records
- Organise translators
- Respond to the needs of GPs and Nurses to enable efficient clinics
- Update the clinical system with information
- Action change of address notification
- Any other filing, record keeping and distribution of documents as appropriate
- Effectively liaise with Practice, Primary Care Organisations, patients and other external organisations to assist promptly with the resolution and administration of queries
- Fully utilise EMISWeb and other IT systems
- Monitor and check tasks and work flows
- Communicate effectively with the reception team to ensure policies and procedures are kept up to date

In addition to the above, the post holder will show respect and courtesy to patients and colleagues, maintain confidentiality of patient and other Practice information at all times.

Working occasional extra hours may be required.

careersolvefocus

**Job Types**: Full-time, Part-time, Fixed term contract
Contract length: 3 months

**Salary**: From £19,263.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Medical Receptionist: 1 year (required)

Work Location: One location


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